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Former user wrote on 1/23/2024, 5:52 AM

@Efran-Palma  Hi, what version of Vegas are you using?

  1. Can you upload a screen capture picture of the error msg, you can upload this pic using the arrow button that's next to the smiley at the top of a new comment.
  2. You could also upload a picture (or video) of the full Vegas screen,
  3. There's an App called MediaInfo, download it, it's free & a fast download with no added adverts or any of that rubbish. https://mediaarea.net/en/MediaInfo
  4. After downloading, right click on the media file in your Windows folder, open MediaInfo, choose Text from the options at the top, Copy & paste the information in a new comment on here 👍 like this