error installing

renato-m wrote on 5/3/2022, 7:17 AM

I tried to install version 19 of vegas pro as trial but I receive error as in the picture .... I also tried to install an old versione (17) but the error was the same. I did it on a secondary small laptop computer and it succeeded, but I need an installation on my principal desktop computer.

I executed some of the suggested procedures I found on microsoft and other websites but nothing changed. ... Before selecting another product I ask if is it possible to solcve this problem

the errors of version 19 and 17 seem to be the same.

 

my desktop is a Lenovo as follows

Processors Information
-------------------------------------------------------------------------

Socket 1            ID = 0
    Number of cores        4 (max 4)
    Number of threads    8 (max 8)
    Manufacturer        GenuineIntel
    Name            Intel Xeon E3 1280
    Codename        Skylake
    Specification        Intel(R) Xeon(R) CPU E3-1280 v5 @ 3.70GHz
    Package (platform ID)    Socket 1151 LGA (0x1)
    CPUID            6.E.3
    Extended CPUID        6.5E
    Core Stepping        R0
    Technology        14 nm
    TDP Limit        80.0 Watts
    Tjmax            100.0 °C
    Core Speed        3689.2 MHz
    Multiplier x Bus Speed    37.0 x 99.7 MHz
    Base frequency (cores)    99.7 MHz
    Base frequency (ext.)    99.7 MHz
    Stock frequency        3700 MHz
    Max frequency        4000 MHz
    Instructions sets    MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3, TSX
    Microcode Revision    0xDC
    L1 Data cache        4 x 32 KB (8-way, 64-byte line)
    L1 Instruction cache    4 x 32 KB (8-way, 64-byte line)
    L2 cache        4 x 256 KB (4-way, 64-byte line)
    L3 cache        8 MB (16-way, 64-byte line)
    Max CPUID level        00000016h
    Max CPUID ext. level    80000008h
    FID/VID Control        yes


    Turbo Mode        supported, enabled
    Max non-turbo ratio    37x
    Max turbo ratio        40x
    Max efficiency ratio    8x
    Min operating ratio    8x
    Speedshift        Autonomous
    O/C bins        none
    Ratio 1 core        40x
    Ratio 2 cores        39x
    Ratio 3 cores        38x
    Ratio 4 cores        37x
    IA Voltage Mode        PCU adaptive
    IA Voltage Offset    0 mV
    GT Voltage Mode        PCU adaptive
    GT Voltage Offset    0 mV
    LLC/Ring Voltage Mode    PCU adaptive
    LLC/Ring Voltage Offset    0 mV
    Agent Voltage Mode    PCU adaptive
    Agent Voltage Offset    0 mV
    TDP Level        80.0 W @ 37x

Mainboard Model        30C0 (0x000000D6 - 0x000022A0)

SMBIOS Version            3.0

DMI BIOS        
    vendor            LENOVO
    version            FWKTB0A
    date            07/30/2020
    ROM size        16384 KB

DMI System Information        
    manufacturer        LENOVO
    product            30ASS0EL0F
    version            ThinkStation P310
    serial            S4Y87156
    UUID            {2EC94706-EA79-E611-B460-4CCC6A37DAD6}
    SKU            LENOVO_MT_30AS_BU_LENOVO_FM_ThinkStation P310
    family            ThinkStation P310

DMI Baseboard        
    vendor            LENOVO
    model            30C0
    revision        SDK0J40705 WIN 3425061385158
    serial            unknown
 

BIOS
-------------------------------------------------------------------------

UEFI                Yes
BIOS Vendor            American Megatrends Inc.
BIOS MSG            63-0100-000001-00101111-081315-Chipset
BIOS Date            08/13/15
Mainboard Vendor        000001

 

Software
-------------------------------------------------------------------------

Windows Version            Microsoft Windows 10 (10.0) Professional 64-bit   (Build 19044) 
DirectX Version            12.0

Chipset
-------------------------------------------------------------------------

Northbridge            Intel Skylake rev. 07
Southbridge            Intel C236 rev. 31
Bus Specification        PCI-Express 3.0 (8.0 GT/s)
Graphic Interface        PCI-Express 2.0
PCI-E Link Width        x16 (max 16x)
PCI-E Link Speed        2.5 GT/s (max 5.0 GT/s)
Memory Type            DDR4
Memory Size            16 GBytes
Channels            Dual
Memory Frequency        1064.3 MHz (3:32)
CAS# latency (CL)        15.0
RAS# to CAS# delay (tRCD)    15
RAS# Precharge (tRP)        15
Cycle Time (tRAS)        36
Row Refresh Cycle Time (tRFC)    278
Command Rate (CR)        2T
Uncore Frequency        3689.2 MHz
Host Bridge            0x1918
 

Comments

Dexcon wrote on 5/3/2022, 7:33 AM

Re that error code, please see the Vegas Help Centre: https://www.vegascreativesoftware.info/us/support/article/error-corrupted-data-or-error-code-2147163964--707/ .. and see if this assists.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz