Error Message "request is not enabled for this device"

Robert-Scotton wrote on 3/27/2022, 10:36 PM

Hi.

I have just downloaded the 30 day free trial of Vegas 19 Pro. All was going well creating a video on my laptop. I left the program running for a while and when I returned and tried to resume I had the following error message, 'An error occurred while starting playback. The request is not enabled for this device'. I pursued further and received the following message 'Warning: An error occurred while creating a new project. A device does not exist. The playback device Microsoft Sound Mapper does not exist.' It had been working perfectly well before this moment. I am using an ASUS TUF Gaming F15 with core i5 processor.

Any help would be greatly appreciated.