Error opening VMS Platinum

Isaac-Lima wrote on 10/12/2019, 6:22 AM

Toda vez que eu abro o meu estúdio de filme de platina ele fecha por conta de um erro, Alguém pode me ajudar? Ele funcionava normalmente no meu computador antigo, aí fiz um upgrade e agora não funciona mais.

Comments

Dexcon wrote on 10/12/2019, 6:27 AM

From Google Translate, the English translation from Portuguese is:

Every time I open my platinum movie studio it closes because of an error, can anyone help me? It worked normally on my old computer, so I upgraded it and it doesn't work anymore.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

EricLNZ wrote on 10/12/2019, 5:41 PM

Which version and build of VMS Platinum are you using?

Exactly what happens and is there an error message.

Do you have any third party FX packages installed such as New Blue, Boris etc.