Every time I start Vegas Pro 22 or 23 , a survey window pops up.

Gregorcat wrote on 10/30/2025, 1:27 PM

Hola a todos. Espero que alguien más esté experimentando el mismo problema y pueda ayudarme. Tengo una licencia de Vegas Pro 23. Cada vez que abro Vegas, aparece una ventana de encuesta de Magix. Ya la envié, pero sigue apareciendo cada vez que abro Vegas Pro 23. Esto también sucede con Vegas Pro 22.

Comments

3POINT wrote on 10/30/2025, 3:08 PM

andyrpsmith wrote on 10/30/2025, 4:27 PM

Done that many times and the add still shows up.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

3POINT wrote on 10/31/2025, 10:22 AM

Done that many times and the add still shows up.


@andyrpsmith I just did once as shown and the add the didn't popup anymore.

Gregorcat wrote on 10/31/2025, 1:03 PM

I've finally been able to solve the problem. The issue was that the settings button to disable it wasn't appearing. I couldn't move or minimize the window. The solution was to increase the screen resolution; this allowed me to see the entire window and access the settings button to disable the survey. I find Magix's presentation of this survey offensive. I hope this doesn't happen again.

 

Gregorcat wrote on 10/31/2025, 1:05 PM

Lo he hecho muchas veces y el anuncio sigue apareciendo.


@andyrpsmith Lo hice una vez como se muestra y el anuncio ya no apareció.

Thank you 3Point