Exception Error/Unable to Assign Links

kdi001 wrote on 8/21/2007, 7:46 AM

I'm having two problems right now; perhaps they are related.
I recently installed DVDA 4.0b, thinking it would correct the problems I was having with version 3, but it hasn't:

I keep getting error messages at varying times when working within the program (An exception has occurred....) and then the program locks-up and closes. I posted the error message below.

Also, when I try to assign something (certain footage) to a particular button on my main menu, it doesn't take effect. As soon as I assign something to a button and highlight some other button, I still keep seeing the red-colored open/empty link notice---ithe command isn't holding for whatever reason.

Like I said, perhaps both of these problems are related. My other Sony software is working just fine.

*****************************

Sony DVD Architect
Version 4.0b (Build 166)
Exception 0xC0000005 (access violation) READ:0x24C8 IP:0x24C8
In Module 'dvdarch40.exe' at Address 0x0 + 0x24C8
Thread: Main - Run ID=0x58C Stack=0x12F000-0x130000
Registers:
EAX=000024c8 CS=001b EIP=000024c8 EFLGS=00010202
EBX=00000014 SS=0023 ESP=0012f5e8 EBP=00000000
ECX=017e4fa8 DS=0023 ESI=02aada30 FS=003b
EDX=0012f600 ES=0023 EDI=8004e01b GS=0000
Bytes at CS:EIP:
000024C8: .. .. .. .. .. .. .. .. ........
000024D0: .. .. .. .. .. .. .. .. ........
Stack Dump:
0012F5E8: 006A4CA5 00400000 + 2A4CA5 (dvdarch40.exe)
0012F5EC: 017E4FA8 01730000 + B4FA8
0012F5F0: 0012F600 00030000 + FF600
0012F5F4: 0012F5FC 00030000 + FF5FC
0012F5F8: 00000000
0012F5FC: 00000001
0012F600: 00000000
0012F604: 00000000
0012F608: 0050F7BC 00400000 + 10F7BC (dvdarch40.exe)
0012F60C: 8004E01B
0012F610: 02AADA30 02920000 + 18DA30
0012F614: 047D29F8 045F0000 + 1E29F8
0012F618: 0055010F 00400000 + 15010F (dvdarch40.exe)
0012F61C: 00120282 00030000 + F0282
0012F620: 000401C4 00030000 + 101C4
0012F624: FFFFFFFF
> 0012F634: 005143D6 00400000 + 1143D6 (dvdarch40.exe)
0012F638: 02AADFD8 02920000 + 18DFD8
> 0012F63C: 005143E4 00400000 + 1143E4 (dvdarch40.exe)
0012F640: FFFFFFFF
0012F644: 7FFFFFFF
0012F648: 047D29F8 045F0000 + 1E29F8
> 0012F64C: 00550229 00400000 + 150229 (dvdarch40.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 0071C229 00400000 + 31C229 (dvdarch40.exe)
0012FFFC: 00000000

Comments

bStro wrote on 8/21/2007, 8:47 AM

The exception may or may not be related to a bug Sony mentioned in this thread. If so, uninstalling and re-installing DVD Architect might do the trick. That was 4.0a, though, and I'd assume they'd fixed it in 4.0b. Like most exceptions, though, it could be caused by any number of things -- including faulty RAM, malware, or device driver issues.

My gut instinct is that the link issue is not related. When you say you're trying to assign links to buttons, what steps are you taking? Although it is possible to add button and then assign media to it, the general workflow is to simply add media to a project and let DVD Architect create the button. That way, you're more or less guaranteed to have an established link.

Or do you mean changing the thumbnail for a button that already links to a piece of media?

Rob

kdi001 wrote on 8/21/2007, 9:19 AM

Thanks. The "This Thread" link doesn't work, though.

As for my other problem, I am using the button properties section to assign active media to a button, but it doesn't seem to "hold" or take effect once I click on something else. I seem to recall being able to assign media by doing it this way before.

--Dale

P.S. I removed version DVDA 3 in Add/Remove of Control Panel after installing version 4. Was this the proper way---just in case the problem was with the old version?

kdi001 wrote on 8/23/2007, 4:30 AM

What is the proper way to remove an older version before installing a newer one? I seem to recall that some other thing, other than the main program (DVD-A), also has to be deleted in order for a "clean" install of a program.

bStro wrote on 8/23/2007, 7:39 AM

Each version of DVDA does "clean install" all by itself. It doesn't use any of the folders, subfolders, or registry entries of any previous versions. In fact, you can leave an old version installed, and it will have absolutely no effect on the new version.

I used to keep DVDA 1, 2, and 3 on my system just so I could reference any one of them when answering questions here. Eventually, though, the questions on versions 1 and 2 stopped coming. ;) At any rate, I experienced no problems as a result of having all three versions. And when I uninstalled the old ones the standard way (Winows' Add/Remove Programs), they were gone for good.

Rob

bStro wrote on 8/23/2007, 7:42 AM

I am using the button properties section to assign active media to a button

I figured that much. ;-) But what steps did you take -- how did you add the button first? Which tab of the Button Properties window did you use? Which property did you set? Where is the video that you tried to assign?

Rob

kdi001 wrote on 8/23/2007, 9:38 AM

Gary Kleiner (on his Vegas tutorial DVDs) suggests deleting Vegas, Microsoft SQL Desktop Engine, and Media Manager (in Add/Remove) for a clean reinstall of Vegas---so I wanted to ask what, if anything, should be deleted to reinstall DVD-A. You answered it; thanks.