Freezing up during program load

SStone wrote on 9/27/2008, 8:30 AM
I have been using Movie Studio Platinum 7.0 for a while & have never had any real problems. Yesterday I went to load it and the normal start image comes up but never continues on to load the program. I removed the program through the control panel (Windows XP) and reinstalled. The same thing happens. I can't get the program to load. It just freezes after displaying the initial image.

Any help would be greatly appreciated as I use this program every day & this is affecting my business. Thank you!

Comments

richard-amirault wrote on 9/27/2008, 9:19 AM
I hate that when it happens ;-)

You really haven't given us much to work on. If it's that important try downloading the trial version of 9 and see if that works .. if it does .. pay for it :-)

Richard in Boston