Haven't received my invoice

Marek-Sek wrote on 1/26/2026, 9:05 PM

Recently I upgraded my copy of Vegas Pro to 23 and everything went fine except for I didn't receive an invoice by email. I've searched here, there and everywhere, all folders, yet my invoice seems to be nowhere to be found. And yes, I also checked the SPAM folder - it isn't there either.

Tried getting in touch with Magix support God knows how many times via shop@magix.net and https://www.magix.info/us/support/form/ - no reply. I need this invoice NOW...

Comments

andyrpsmith wrote on 1/27/2026, 4:56 AM

As this is a user forum not run by Magix staff we are unable to help you with your invoice - sorry.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Bofus wrote on 1/27/2026, 8:47 AM

Log on to your Magix account. Find the information there.