Help Not Opening for Vegas 9 64-bit Trial

rtbond wrote on 5/12/2009, 6:12 AM
The help (Contents and Index - F1) does not open for me. Has anyone else experienced this for Vegas 9.0, 64-bit?

--Rob

Rob Bond

My System Info:

  • Vegas Pro 22 Build 194
  • OS: Windows 11.0 Home (64-bit), Version: 10.0.26100 Build 26100
  • Processor: i9-10940X CPU @ 3.30GHz (14 core)
  • Physical memory: 64GB (Corsair Vengeance LPX 64GB (2 x 32GB) DDR4 DRAM 3200MHz C16 memory kit)
  • Motherboard Model: MSI x299 Creator (MS-7B96)
  • GPU: EVGA GeForce RTX 2070 SUPER XC ULTRA (Studio Driver Version =  536.40)
  • Storage: Dual Samsung 970 EVO 1TB SSD (boot and Render); WDC WD4004FZWX, 7200 RPM (media)
  • Primary Display: Dell UltraSharp 27, U2723QE, 4K monitor with 98% DCI-P3 and DisplayHDR 400 with Dell Display Manager
  • Secondary Display: LG 32UK550-B, entry-level 4k/HDR-10 level monitor, @95% DCI-P3 coverage

Comments

Porpoise1954 wrote on 5/12/2009, 1:24 PM
Ditto - there is, however, a download PDF Manual
rtbond wrote on 5/13/2009, 6:56 AM
Thanks for the verification of the Help trouble.

I submitted a trouble report.

--Rob

Rob Bond

My System Info:

  • Vegas Pro 22 Build 194
  • OS: Windows 11.0 Home (64-bit), Version: 10.0.26100 Build 26100
  • Processor: i9-10940X CPU @ 3.30GHz (14 core)
  • Physical memory: 64GB (Corsair Vengeance LPX 64GB (2 x 32GB) DDR4 DRAM 3200MHz C16 memory kit)
  • Motherboard Model: MSI x299 Creator (MS-7B96)
  • GPU: EVGA GeForce RTX 2070 SUPER XC ULTRA (Studio Driver Version =  536.40)
  • Storage: Dual Samsung 970 EVO 1TB SSD (boot and Render); WDC WD4004FZWX, 7200 RPM (media)
  • Primary Display: Dell UltraSharp 27, U2723QE, 4K monitor with 98% DCI-P3 and DisplayHDR 400 with Dell Display Manager
  • Secondary Display: LG 32UK550-B, entry-level 4k/HDR-10 level monitor, @95% DCI-P3 coverage
srode wrote on 5/13/2009, 5:04 PM
Same here
rtbond wrote on 5/26/2009, 8:52 AM
I eventually cleared this problem with HELP not opening in the 64-bit Pro 9 working the SCS. I had to do a clean uninstall of ALL Sony Creative Software applications, including making some manual registry edits, as described here:

http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=4535

--
Rob

Rob Bond

My System Info:

  • Vegas Pro 22 Build 194
  • OS: Windows 11.0 Home (64-bit), Version: 10.0.26100 Build 26100
  • Processor: i9-10940X CPU @ 3.30GHz (14 core)
  • Physical memory: 64GB (Corsair Vengeance LPX 64GB (2 x 32GB) DDR4 DRAM 3200MHz C16 memory kit)
  • Motherboard Model: MSI x299 Creator (MS-7B96)
  • GPU: EVGA GeForce RTX 2070 SUPER XC ULTRA (Studio Driver Version =  536.40)
  • Storage: Dual Samsung 970 EVO 1TB SSD (boot and Render); WDC WD4004FZWX, 7200 RPM (media)
  • Primary Display: Dell UltraSharp 27, U2723QE, 4K monitor with 98% DCI-P3 and DisplayHDR 400 with Dell Display Manager
  • Secondary Display: LG 32UK550-B, entry-level 4k/HDR-10 level monitor, @95% DCI-P3 coverage
ritsmer wrote on 5/26/2009, 10:00 AM
I installed Windows x64 couple of days ago and after doing all updates I downloaded and installed Vegas 9.0 x64 - simply after the book.
As expected everything - including the help - worked flawlessly.