Help! Not working

AncientFlyers wrote on 10/3/2011, 6:27 PM

I just purchased and installed Vegas Home Studio platinum 11 build 247 and when it says ok the next step is to register, I click next and a small white screen then displays looks like something is loading up except nothing happens, HELP!

Comments

D7K wrote on 10/3/2011, 6:37 PM

Have you tried a reinstall? It might work. I'd uninstall, shut down my computer, and then install on reboot.

AncientFlyers wrote on 10/3/2011, 6:46 PM

I tried that, I'll do it again to make sure

AncientFlyers wrote on 10/3/2011, 7:21 PM

Yeah, I just did it again, and it's still not working, I don't know what's worng, and I'm on a Windows 7 64 bit operating system

Bob Decker wrote on 10/3/2011, 8:33 PM

If I had this problem I would contact Sony Support. You get free support for 30 days, if I'm not mistaken, and they would be the best ones to address this issue.

musicvid10 wrote on 10/3/2011, 9:19 PM

If it's not connecting online, it's usually a firewall or antivirus interfering.
Click on the button for telephone registration instead, and register manually.