help with video capture

corn_fest wrote on 2/23/2007, 6:45 PM
When I try to import video using a ConvertX AV100U A/V capture box, I get this error:

"The device, <see above>, could not be opened. Please make sure that it is turned on and not being used by any other application or user."

It works fine with other software.
No other programs are using it.
It has no power switch.
I'm the only user on my computer.

Help please.