Comments

EricLNZ wrote on 5/14/2018, 9:21 PM

Possibly both your "slots" are occupied by a duplicate activation for your existing installation.

Go to your Magix account https://www.magix.com/us/support/my-service-center/ and "My Products" to check. If its the case then deactivate one and you should then be able to activate your laptop.

jason-ubalde wrote on 5/14/2018, 10:33 PM

Possibly both your "slots" are occupied by a duplicate activation for your existing installation.

Go to your Magix account https://www.magix.com/us/support/my-service-center/ and "My Products" to check. If its the case then deactivate one and you should then be able to activate your laptop.

It says that the other slot is not in use. Do I just use my serial number that I used on the first activation on the other PC?

EricLNZ wrote on 5/14/2018, 11:49 PM

Possibly both your "slots" are occupied by a duplicate activation for your existing installation.

Go to your Magix account https://www.magix.com/us/support/my-service-center/ and "My Products" to check. If its the case then deactivate one and you should then be able to activate your laptop.

It says that the other slot is not in use. Do I just use my serial number that I used on the first activation on the other PC?


Yes. Isn't that what you tried to do?

jason-ubalde wrote on 5/15/2018, 9:23 AM

Possibly both your "slots" are occupied by a duplicate activation for your existing installation.

Go to your Magix account https://www.magix.com/us/support/my-service-center/ and "My Products" to check. If its the case then deactivate one and you should then be able to activate your laptop.

It says that the other slot is not in use. Do I just use my serial number that I used on the first activation on the other PC?


Yes. Isn't that what you tried to do?

Yes. But when I try it on my other PC, it says that serial number has already been activated if I remembered correctly.