Howard Stringer - Future of Sony Vegas

MarkHolmes wrote on 8/9/2007, 12:26 PM
Can't imagine this would really be read by Sir Howard Stringer, CEO of Sony, but if I could speak to him, this is what I would say:

Sony is missing, but can still seize, an amazing opportunity with your Sony Vegas and other creative software. You have a non-linear video editing program with amazing capabilities, a beyond-intuitive workflow, and potential to be much, much more, and it seems that Sony is haphazard and lackluster in its' support of it. Where Apple, Avid and Adobe have taken great lengths to not only upgrade but to incessantly promote their non-linear-editors (NLEs) over the past three years, Sony seems to have done very little to improve and promote their NLE, Vegas. Some would ask, why bother? Sony is a huge company, with a lot on its mind, and one tiny piece of software is a drop in the bucket for them.

I'll tell you why it should matter. Sony is currently struggling to remake itself both financially and image-wise, with products such as the PS3 and MP3 players, and with attempts to reach their customers through their new Sony Style stores. The PS3 is not selling like you had hoped, and traffic and sales at the Sony Style stores is lacking as well.

A re-tooling and new push of Sony Vegas could be part of a bigger push of Sony as the company to come to when you want to do creative things on the PC. Become the "Apple" of the PC world. Show the world what can be accomplished on Vegas. Pick a production company that has edited feature films with it (we are editing our second right now and I'm sure we're not the only ones) and feature their work in print ads and internet featurettes. Do the same with the rest of Sony's creative software. Focus on the people using the software and the art and commerce they create. Show the world that professionals are using your software. Show the world that you embrace these people and what they are doing. Stop letting people see Sony as a faceless media conglomerate.

The first place to do this is the Sony Style stores. I've been in them several times and always ask the young people working there about Vegas and other creative software. I get blank stares. Try asking the kids working at the Apple store on the other side of the mall about Final Cut Pro. You get an enthusiastic and knowledgeable speech on why Final Cut is the only way to go. THAT is what we should be hearing at the Sony Style stores. And EVERY computer in there should have Vegas Movie Studio, the "light" version of Vegas, installed on it, as bundled software. Let people use it and see how easy it is to put together a film. This will make thousands of people familiar with the interface, and as their needs grow, eager to step up to the full version of Vegas.

And do the same with hardware. Give us MORE than the other guys are giving. Independent filmmakers are BEGGING for a video camera that shoots full 1080P HD at 24P (NOT Cineframe) with detachable lenses. A camera like this, priced below $6K and configured to record to off-the-shelf Flash media and hard drives, would send the world a message: "Sony supports artists. We want to help independent artists and filmmakers achieve their vision." The message you send now, with proprietary media and features we wanted three years ago, is that Sony is only in it for the money. Granted, companies have to make a profit, but putting profit above all else ultimately hurts profits. People buy from Apple because they are selling an IMAGE as much as they are selling products. Sony can do the same. Give us something to admire.

Comments

p@mast3rs wrote on 8/9/2007, 12:33 PM
Nice letter but I must point you made a major mistake....you introduced sound business ideas and logic. Neither are strong points for Sony.
Coursedesign wrote on 8/9/2007, 12:50 PM
Mark,

Very well said!

P@,

There is a first time for everything :O).

Sony used to be a leader in every field it was in, but it is natural for complacency to come with success. I still think it will be a lot easier to turn around Sony than turning around Microsoft which is filled with bureaucrats to the bursting point.

(I'm aware that MS is more profitable by virtue of its near-monopoly situation, but I don't see that lasting, it is not a recipe for growth, and it is certainly not a recipe for technological progress.)
JJKizak wrote on 8/9/2007, 2:02 PM
First lesson in life:
The big guys don't listen to little guys.
JJK
MarkHolmes wrote on 8/9/2007, 2:25 PM
Yeah, the big guys usually don't listen, but I guess I've been spoiled over on the RedUser forums... where Jim Jannard, billionaire Oakley founder and owner of RED, makes regular posts, responds to peoples questions and suggestions, and basically acts like there is no difference between the big guys and little guys. Unless you want to count his private jets...
Spot|DSE wrote on 8/9/2007, 2:53 PM
And do the same with hardware. Give us MORE than the other guys are giving. Independent filmmakers are BEGGING for a video camera that shoots full 1080P HD at 24P (NOT Cineframe) with detachable lenses. A camera like this, priced below $6K and configured to record to off-the-shelf Flash media and hard drives, would send the world a message: "Sony supports artists. We want to help independent artists and filmmakers achieve their vision."

Point of fact, Sony already makes this camera, several of them as a matter of fact. One of them for less than 6k that you ask for. And it already records to HDD.
Much of what you wrote, I can't disagree with, but it's sad that folks think it's OK to come into Sony's house and pee all over them. Try that at REDUser.net.
You can't.
Try that at Apple.com
You can't.
Try that at Adobe.com
You can't.
In fact, try pissing on a manufacturer in most any professional forum.
You can't.

Let's all hope Sir Howard never reads these forums. Five minutes after he does, the forums will be gone.
mark-woollard wrote on 8/9/2007, 4:15 PM
Spot, I almost always appreciate what you write in this forum. I learn from it. I often agree with it (that is when I know enough to form an opinion).

But in this rare case, I respectfully submit that you're off base. I don't see Mark Holmes' "open letter" as pissing on Sony at all. I see it as an articulate and insightful attempt to encourage Sony to take an already great product and really do some creative marketing with it.

I only own PCs for my video production work. But recently, I was in an Apple store helping my teenage daughter get set up with a laptop for university--she had to have an Apple. The sales woman was very helpful, and while not knowledgeable about Final Cut Express, had a discounted copy ready to include in the package. I bought it, so I could check out Live Type.

So I agree with Mark Holmes. The Sony Store should be doing the same thing with Vegas. It could become the FCP of the PC for the masses.

Mark
farss wrote on 8/9/2007, 4:36 PM
Sony do not own the Sony stores, they have little to zero control over them. So unlike Apple, Sony is not a money grabbing unethical monopoly that's able to hang their resellers out to dry for a fast buck.

There's a downside to this as you've noted, every division marches to it's own tune and can even end up competing against one another. And yet oddly enough I get the Macolites dissing Vegas because it handles XDCAM etc and FCP doesn't as part of some 'plot' by Sony.

Bob.
MarkHolmes wrote on 8/9/2007, 5:00 PM
Hey Spot, I apologize if I come across as disrespectful of Sony or Vegas in any way. I simply love Vegas and want to encourage Sony to do everything they can to make it the best NLE possible. Unfortunately, I don't always see that happening. And people post criticism of the RED camera in the RED forums all the time. It has, on occasion, raised the hackles of Jim Jannard, but to actually get a response from him is pretty amazing. I would be beyond shocked to see Howard Stringer actually posting in the Sony forums. But he is certainly welcome to drop in! I would love to hear his responses to peoples criticisms (and raves) of Sony software and hardware. We could all learn from that experience. And what sub $6K Sony 24P HD camera with removable lenses are you referring to?

MarkHolmes wrote on 8/9/2007, 5:05 PM
And Spot, I really hope you're not as upset as you come across. You've helped me out of a couple tough spots (no pun intended) over the years and I greatly respect you and your opinions. You're a staple in many of these camera and tech forums and many of us have benefited from your knowledge and advice.

Oh, and it's RedUser.NET - anyone is welcome to drop by; it's a fascinating look behind the scenes of development of HD cinema, and one of the rare opportunities to talk directly with a billionaire.
rmack350 wrote on 8/9/2007, 5:42 PM
It would certainly not be Howard Stringer showing up to pimp Vegas on this forum. Maybe someone actually involved with development?

Red is Jim's baby and he has every right to build a personality cult around it. Most large organizations don't do that, though. Apple comes close, Sony doesn't.

Rob Mack
Serena wrote on 8/9/2007, 6:22 PM
>>>Sony already makes this camera, several of them as a matter of fact. One of them for less than 6k that you ask for<<<<

I was thinking V1U, but that doesn't have an interchangeable lens. What is there below $6K?

I thought the letter fine in most respects. Reading it as unjustly critical (which would appear to be the meaning of "pissing") does indicate sensitivity to brand loyalty. In marketing Sony appears to have two areas of focus: consumers and high end video production. They don't seem to know what to do with the middle ground, the software needs of smaller video production houses. Apple has that covered very solidly, so the industry acknowledged NLEs are Avid and FCP, with Premiere Pro being known but not front-line. Why should this matter to Vegas users? Probably not at all for non-professional users, because Vegas will always meet their needs. It matters to the professional for several reasons. Clients associate quality and expertise with FCP and have only vaguely heard (if at all) of Vegas as an NLE; withering software is a poor business investment even if it currently offers a superior workflow; maintaining superior expertise in several NLEs demands greater effort.
So when you experience the very effective approaches of Adobe and Apple in providing excellently integrated packages designed for smaller production houses, you wonder where Sony's intentions lie and whether dedication to Vegas and other Sony production software tools is in one's own longer term interest. One might surmise that Sony's focus is on hardware, whereas software is the business of Adobe and Apple. So I'm not surprised that people, when faced with lack of professional market recognition and with Sony computers sold with PP installed, ask questions about the future of Vegas. Probably Sony stores would like to market computers with FCP if only it would run on Windows.
Coursedesign wrote on 8/9/2007, 7:32 PM
I see all the "critical" postings in this thread as all being supportive of Sony.

Everybody here wants Sony to thrive, because there are unique aspects of its products that we appreciate and don't want to lose.

Macolites dissing Vegas because it handles XDCAM etc and FCP doesn't

??? Where did this come from? FCP supported XDCAM before Vegas did, which was a source of some discussion here.
farss wrote on 8/9/2007, 7:44 PM
Not via proxies from what they've told me.

Edit:

Ah yeah, the other more recent one was the DRU 60 HDD recorder.
Coursedesign wrote on 8/9/2007, 8:02 PM
That is correct, it's strictly online.
Spot|DSE wrote on 8/9/2007, 9:47 PM
I had missed the words "interchangeable lens" in your OP.
Apologies.
It'll be a long time before you see any decent camera with interchangeable lens at the 6k point. No HD camera below 10k has a decent interchangeable lens on it worth a darn, IMO. The glass simply costs more than that.
winrockpost wrote on 8/10/2007, 6:02 AM
Sir Howards concerns are most likely on other things besides vegas, which is a tiny ,tiny part of the sony empire .a little different than Jim Jannard and his new hobby.
DataMeister wrote on 8/10/2007, 7:34 AM
I think that reguardless of how well Sony has promoted and supported vegas in the past couple years, they have a new hurdle to deal with. And it's something that they don't physicaly have control over ... Windows Vista. It will be the future reguardless and I think Microsoft has shot themself in the virtual foot this time around.

I've been using a PC for 15 years but this release of Windows (while super pretty) has, for the first time ever, caused me to seriously consider switching to the Mac world. The only thing keeping me from deciding to give in completely is that I don't want to give up Vegas.

PeterWright wrote on 8/10/2007, 8:11 AM
I think I read that Sir Howard is British, in which case he will have a sense of humour.

Hypothetical interview:

Sir Howard, I believe you accepted the post with Sony so that you could enhance the future of Vegas?

- Yes, of course, why else would I bother? I believe we’ve got some quite nice hardware too, but that Vegas is just the sexiest thing since …………and I love reading all those postings from Grazie, and Farssy, and of course Spot.

So how will you be promoting Vegas in the future?

- We’ll play hard-to-get for a while – pretend we’re not doing much updating of our most creative editing software, then hit ‘em with a stateoftheart release!

You mean you’ll deliver what the Vegas faithful have been waiting for ….

- Of course! ……….. and we might even throw in Chrome Titles, to keep Ken Calhoun happy.
MarkHolmes wrote on 8/10/2007, 10:49 AM
Peter; Funny. It would be great to login one day and see it, though.

Pathlight; Thanks for the kind words. I still think that Sony's gonna get this right, though. That was the reason for my post

Rob Mack; Perhaps Howard Stringer won't stop by, but, yes, it would be nice to see development team drop by. Perhaps it is not their decision to make, though. That's why I posted to top brass at Sony. As much as we all assume they are unreachable, in the end, they are just people like us. And ultimately, it is in Sony's best interest to listen to their customers. As someone who has bought Sony products for over 30 years, own almost every piece of the Sony creative suite, and use these products on a daily basis, I qualify.

Serena; Exactly. Just wondering where Sony is headed with Vegas and want to encourage them to take it to the next level.

Course and Fars; Exactly. I criticize Sony and Vegas only as far as those criticism will help them improve it. I just spent several months in the FCP environment and decided to move our project back to Vegas; the workflow is that much better. I haven't bothered posting a similar letter to Steve Jobs.

Winrock; That's why I wrote what I did. A retooling of Vegas as part of a change in atmosphere in Sony would help the whole company.... and I'm surprised to see people still mocking jim Jannard and his "new hobby" when the likes of Peter Jackson, Jon Farhat and Steven Soderbergh are now buying, and shooting with, the RED camera...

Jbjones; Yep, that's what I keep hearing about Vista. I'm hanging onto XP, which is still great. I figure Microsoft will come up with a better OS... soon, I hope. Remember Windows98?

And Spot; Any criticism of my post, I know, is rooted in your enthusiasm for Vegas. I don't know if there has ever been designed a better piece of software. It's what gave me a love of editing, and as we edit our second feature, enables everyone involved to quickly see, in a fluid and intuitive way, what it takes to assemble a film. The team in Madison, Wisconsin must be an amazing group of people.

And I think we can all move on...

Mark
winrockpost wrote on 8/10/2007, 1:51 PM
mark,, I am not mocking Jannard or your comments, sorry i came across that way.. Maybe i should have used the word baby instead of hobby.My point is he is focused on one product not hundreds, or thousands
and as for him posting and reading on Red forums,, brilliant.. I'm sure he has gotten plenty of ideas and flushed out some potential new product issues from the posts
gwyador wrote on 8/10/2007, 2:01 PM
Spot, you said that,

" No HD camera below 10k has a decent interchangeable lens on it worth a darn, IMO."

Have you had opportunity to try out the JVC HD100U or HD110U? I have used them several times and it appears they come with beautiful removable lenses etc. for just under 6K they are 24p and HD and the only thing they don't have mentioned above is they are 720p not 1080p...

anyway what he is asking for should be possible at least eventually... just curious on your thoughts.

Bryan
rmack350 wrote on 8/10/2007, 2:03 PM
It would indeed be nice to see the development team drop by the forum, or at least a product evangelist on the inside.

At my place of work we've had at least 5 visits from development teams from two of Sony's competitors. Four visits were of software product teams of six or more people, one from a hardware vendor. They all wanted to see what we did, how we worked, what we liked and disliked, and then they showed us ideas for the next versions and asked which ideas we liked.

I don't expect this from Sony as we aren't major consumers of the creative software line, but it'd still be nice to see a regular presence on the forum. We all ask for that repeatedly.

As for upcoming versions, new developements, and Vista, I'm actually quite hopefull. Both the need to make updates for Vista and the statement that there will be a 64-bit version of Vegas, coupled with the longer Vegas product cycles that we've seen during the period from the first announced Vista delay through to the end of this year lead me to hope that there's some major rebuilding of Vegas going on.

I think Sony has many good reasons to do a major rewrite of the product. Vista introduces Media Foundation, which is the beginning of the end of DirectShow, which superceded Video for Windows - which is what Vegas mostly uses. So there's good reason to bring this into Vegas and this opens the door for some basic graphics card support and acceleration. Also, it looks like Media Foundation supports higher bit depths, so maybe there's 10bit or higher color depth in there. All this is speculation on my part, or perhaps wishfull thinking.

We still have to wait and see.

Rob Mack
DataMeister wrote on 8/11/2007, 9:59 PM
"...we'll still have to wait and see"

The next release of Vegas must be close though. I'm getting that feeling of excitment that comes before reality provides proof.

Or something like that.

rmack350 wrote on 8/12/2007, 1:03 AM
There's a major trade show coming up in EU and I'd think they'd shoot for that.

Rob