I can't install Vegas Pro 18 Suite

Alri_Moore wrote on 3/10/2021, 11:53 AM

Hello, I bought Vegas Pro 18 Suite , but I can't install it. In the email they send there is a download link, I download the program I open the installer, select the Vegas Pro 18 program and it says "Please wait until the installation components are completely downloaded" and several minutes later it sends an error, and closes. Progress never changes from 0%

(I have internet and I have tried it several times)

Comments

jetdv wrote on 3/10/2021, 4:45 PM

What is the error?

Alri_Moore wrote on 3/10/2021, 8:42 PM

A yellow warning triangle appears and then the instalator closes.

Dexcon wrote on 3/11/2021, 5:06 AM

Just a suggestion - if you are using Chrome to download, there have been reports on the forum that Vegas Pro downloads via Chrome can prove unsuccessful. If you are using Chrome, try another browser to download from the email link.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Alri_Moore wrote on 3/11/2021, 11:54 PM

Thanks!! I will try with another browser