I Cant start up Magix Suite Platinum,, i bouhgt in November and the an

Benny-Olsson wrote on 3/28/2024, 2:31 AM

I cant start up Magix Suite Platinum , i bought it in November and they tell me at another person had the program.

They said its wrong serie number and my email is wrong.

Can you help me

Benny

Comments

Dexcon wrote on 3/28/2024, 2:45 AM

If you are referring to MAGIX Movie Studio Suite, you will need to post your issue on MAGIX's Movie Studio forum at https://www.magix.info/us/video-forum/movie-studio/

This forum is for discussing Vegas products - of which Movie Studio Suite is not a part.

You should also include:

Where you bought Movie Studio from - MAGIX's website or elsewhere (e.g. Amazon)
Who told you that the serial number is registered to another user/email address

In any event, this and the MAGIX forum are user forums, not avenues to MAGIX support - so other forum members won't have access to your MAGIX information. To contact MAGIX Support, go to the Support link in the header of MAGIX's forum, select your product, scroll down to the bottom of the page and click on the Contact Support link.