I HATE SONY SUPPORT

dave73 wrote on 9/22/2013, 8:23 PM

PISS ON YOUR SUPPORT SONY. FIRST OFF I'M TRYING TO GET A RENDERING PROBLEM SOLVED AND FIND OUT YOU NO LONGER SUPPORT YOUR PRODUCT. OK SO I WILL EMAIL CUSTOMER SUPPORT AND ASK WHAT NEW SOFTWARE I NEED TO PURCHASE TO UPGRADE AND GET THE SAME STUPID ANSWER WHICH IS WE NO LONGER SUPPORT YOUR VERSION. GO TO H#&%

Comments

musicvid10 wrote on 9/22/2013, 8:33 PM

You are welcome to post your peer support question here, regardless of version.
Hint: turn off CAPS LOCK before proceeding.
Be sure to include system specs, Vegas version, and Quicktime version along with your detailed description of the problem.
;?)

dave73 wrote on 9/22/2013, 8:42 PM

Sorry for the rant. Caps where left on to indicate yelling to maybe grab sonys attention.

Markk655 wrote on 9/22/2013, 8:48 PM

Dave,

Musicvid was being poliite (and sarcastic). Sony doesn't check their user forums regularly. So, those rants won't help. However, if you do as Musicvid was suggesting, you may get some good, useful advice to help solve the problem. So, go ahead....if you wish.

MarvD wrote on 9/26/2013, 3:45 PM

Sony Support might suck. But if so, they're right up there with Microsoft, HP, Corel, Adobe, and a whole bunch of others. Want really bad support? Try AT&T or Dish Network. Ugh! And welcome to the Twenty-First Century.