I keep getting error 2

Eric-Dacey wrote on 12/20/2024, 5:45 PM

Missing executable: "C:\Program Files (x86)\Steam\steamapps\common\VEGAS Pro 18.0\Vegas Pro 18.0\vegas180.exe"

 

$2024-12-20 15:40:47.435|48080:48078|INFO||Process = C:\Program Files (x86)\Steam\steamapps\common\VEGAS Pro 18.0\ScsInstallHelper.exe, PID 295040, version 1.1.0.11 (x86)
$2024-12-20 15:40:47.435|48080:48078|INFO||Cmd args = /install
$2024-12-20 15:40:47.436|48080:48078|INFO||OS Version = Windows 10 Home (Core) 64Bit, Version 10.0, Build 22621
$2024-12-20 15:40:47.436|48080:48078|INFO||OS Version (API) = 10.0, Build 22631, ProductType Unknown (101)
$2024-12-20 15:40:47.436|48080:48078|INFO||MID: DFB2272EB2FF498881731210F594B6F6
$2024-12-20 15:40:47.436|48080:48078|INFO||User UI language = 1033 (en-US)
$2024-12-20 15:40:47.436|48080:48078|INFO||User locale      = 1033 (en-US)
$2024-12-20 15:40:47.436|48080:48078|INFO||Monitor DPI: 96 (100 %)
$2024-12-20 15:40:47.436|48080:48078|INFO||System message font: Segoe UI, 9pt
$2024-12-20 15:40:47.438|48080:48078|INFO|config|app.ManufacturerShort="MAGIX"
$2024-12-20 15:40:47.438|48080:48078|INFO|config|app.ProductName="VEGAS Pro 18 Edit Steam Edition"
$2024-12-20 15:40:47.438|48080:48078|INFO|config|install.ProgramKey="HKLM64\SOFTWARE\Sony Creative Software\Vegas Pro - Steam Powered\18.0"
$2024-12-20 15:40:47.438|48080:48078|INFO|config|install.HasRunKey="HKLM\SOFTWARE\Sony Creative Software\Vegas Pro - Steam Powered\18.0"
$2024-12-20 15:40:47.438|48080:48078|INFO|config|install.SetupPath="vegas180_x64.exe"
$2024-12-20 15:40:47.438|48080:48078|INFO|config|install.InstallParams="/qn /p:"[INSTALLDIR]""
$2024-12-20 15:40:47.438|48080:48078|INFO|config|install.ProgramEXE="Vegas Pro 18.0\vegas180.exe"
$2024-12-20 15:40:47.438|48080:48078|INFO|config|update.UninstallExistingProduct="1"
$2024-12-20 15:40:47.438|48080:48078|INFO|config|update.UninstallParams="SONYUPDATE=1"
$2024-12-20 15:40:47.438|48080:48078|INFO||Mode: Install
$2024-12-20 15:40:47.438|48080:48078|INFO||Searching for existing product, reg key: HKLM64\SOFTWARE\Sony Creative Software\Vegas Pro - Steam Powered\18.0
$2024-12-20 15:40:47.438|48080:48078|INFO||Registry key could not be opened, error code: 2
$2024-12-20 15:40:47.438|48080:48078|INFO|InstallProduct|Enabling global MSI logging: HKLM64\SOFTWARE\Policies\Microsoft\Windows\Installer, REG_SZ: Logging=voicewarmupx
$2024-12-20 15:40:47.438|48080:48078|INFO|InstallProduct|Creating installer process: "C:\Program Files (x86)\Steam\steamapps\common\VEGAS Pro 18.0\vegas180_x64.exe"
$2024-12-20 15:40:47.438|48080:48078|INFO|InstallProduct|Installer parameters: /qn /p:"C:\Program Files (x86)\Steam\steamapps\common\VEGAS Pro 18.0"
$2024-12-20 15:40:53.006|48080:48078|INFO|InstallProduct|Process returned with exit code: 0
$2024-12-20 15:40:53.007|48080:48078|INFO|InstallProduct|Looking for MSI logs in directory: "C:\Users\Admin\AppData\Local\Temp\"
$2024-12-20 15:40:53.011|48080:48078|INFO|InstallProduct|MSI log in date/time range found: "C:\Users\Admin\AppData\Local\Temp\MSIb4a15.LOG"
$2024-12-20 15:40:53.011|48080:48078|INFO|InstallProduct|Log file has matching calling process path.
$2024-12-20 15:40:53.020|48080:48078|INFO|InstallProduct|Looking for SCS logs in directory: "C:\Users\Admin\AppData\Roaming\Sony"
$2024-12-20 15:40:53.020|48080:48078|INFO|InstallProduct|Log in date/time range found: "C:\Users\Admin\AppData\Roaming\Sony\msvcrt_redist_20122024-034052.log"
$2024-12-20 15:40:53.020|48080:48078|INFO|InstallProduct|Log in date/time range found: "C:\Users\Admin\AppData\Roaming\Sony\SCS_INSTALLER_9.log"
$2024-12-20 15:40:53.021|48080:48078|ERROR|InstallProduct|ShowErrorMsg: Missing executable:
    "C:\Program Files (x86)\Steam\steamapps\common\VEGAS Pro 18.0\Vegas Pro 18.0\vegas180.exe"
 

 

 

Comments

EricLNZ wrote on 12/20/2024, 6:32 PM

Browsing though your hard drive - does "C:\Program Files (x86)\Steam\steamapps\common\VEGAS Pro 18.0\Vegas Pro 18.0\vegas180.exe" exist on your system?

Also something appears strange as I'm sure Vegas18 is a 64 bit programme so I wouldn't expect it in a sub folder of Progam Files (x86) unless that's something unique to Steam.
 

ChrisD wrote on 12/20/2024, 11:37 PM


$2024-12-20 15:40:47.438|48080:48078|INFO||Searching for existing product, reg key: HKLM64\SOFTWARE\Sony Creative Software\Vegas Pro - Steam Powered\18.0
$2024-12-20 15:40:47.438|48080:48078|INFO||Registry key could not be opened, error code: 2

I am not sure about the missing executable issue, but your error code: 2 seems to suggest that it was looking (in the registry) and failed to locate a valid product key.

Perhaps a step was skipped, a bad key, or there's a problem with the Steam installer? Maybe ask the Steam folks about it.