Comments

Sympro wrote on 7/20/2017, 4:01 PM

General
Complete name                            : D:\recordings\My Great Game - My Great Capture - 2017-07-20 01-32-29.mp4
Format                                   : MPEG-4
Codec ID                                 : M4V  (M4V /M4A /mp42/isom)
File size                                : 2.46 GiB
Duration                                 : 11 min 39 s
Overall bit rate                         : 30.2 Mb/s
Movie name                               : My Great Capture
Description                              : Description here.
Recorded date                            : 2017-07-20
Encoded date                             : UTC 2017-07-20 16:44:11
Tagged date                              : UTC 2017-07-20 16:44:11

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 2 frames
Format settings, GOP                     : M=2, N=8
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 11 min 39 s
Source duration                          : 11 min 39 s
Bit rate                                 : 30.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (29970/1000) FPS
Original frame rate                      : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.483
Stream size                              : 2.44 GiB (99%)
Source stream size                       : 2.44 GiB (99%)
Language                                 : English
Encoded date                             : UTC 2017-07-20 16:44:11
Tagged date                              : UTC 2017-07-20 16:44:11
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
mdhd_Duration                            : 699833

Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 11 min 39 s
Bit rate mode                            : Constant
Bit rate                                 : 224 kb/s
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 18.5 MiB (1%)
Language                                 : English
Encoded date                             : UTC 2017-07-20 16:44:11
Tagged date                              : UTC 2017-07-20 16:44:11

Sympro wrote on 7/20/2017, 4:01 PM

Also Vegas doesn't work with any video file not just this particular one

Red Prince wrote on 7/20/2017, 6:08 PM

I recently got a new computer and now whenever I import a file I receive a error message saying Sony Vegas 14 has stopped working.

What exactly does the error message say (we know, for example, it doesn’t say “Sony Vegas 14” because there is no such thing). The more precise you can get, the better chance someone will be able to help you.

He who knows does not speak; he who speaks does not know.
                    — Lao Tze in Tao Te Ching

Can you imagine the silence if everyone only said what he knows?
                    — Karel Čapek (The guy who gave us the word “robot” in R.U.R.)

Sympro wrote on 7/21/2017, 1:42 PM

Red Prince wrote on 7/21/2017, 1:51 PM

OK, next time, could you check the Include extra information and the Show problem details.

He who knows does not speak; he who speaks does not know.
                    — Lao Tze in Tao Te Ching

Can you imagine the silence if everyone only said what he knows?
                    — Karel Čapek (The guy who gave us the word “robot” in R.U.R.)

Sympro wrote on 7/21/2017, 4:57 PM

Extra Information
   File:                C:\Users\Krish\AppData\Local\VEGAS Pro\14.0\dx_video_grovel_x64.log
   File:                C:\Users\Krish\AppData\Local\VEGAS Pro\14.0\svfx_video_grovel_x64.log
   File:                C:\Users\Krish\AppData\Local\VEGAS Pro\14.0\ocio_x64.log
   File:                C:\Users\Krish\AppData\Local\VEGAS Pro\14.0\dx_grovel_x64.log
   File:                C:\Users\Krish\AppData\Local\VEGAS Pro\14.0\gpu_video_x64.log

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 14.0 (Build 161) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 14.0\FileIO Plug-Ins\compoundplug\compoundplug.dll
   Fault Address:       0x00007FFD4BE6A1C0
   Fault Offset:        0x000000000022A1C0

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
   Process Version:     Version 14.0 (Build 161) 64-bit
   Process Description: VEGAS Pro
 

Marco. wrote on 7/21/2017, 5:06 PM

Please update your Vegas version to the current build 270 first.

Sympro wrote on 7/22/2017, 10:00 AM

Whenever I try to update I get a pop up telling me vegas is already installed

Marco. wrote on 7/22/2017, 10:29 AM

Did you buy Vegas Pro 14 directly at Magix/Vegas Creative Software or is this a Steam version?

Sympro wrote on 7/22/2017, 10:31 AM

I figured it out I just installed a older version of vegas thanks for your help

Marco. wrote on 7/22/2017, 10:48 AM

You installed a version of Vegas Pro 14 which is older/lower than build 161?

Sympro wrote on 7/24/2017, 10:05 AM

No i meant lower then 270 I reinstalled 161

Marco. wrote on 7/24/2017, 10:11 AM

Mmh, the error message you posted above was with build 161. But if it works now - fine.