Comments

Dexcon wrote on 6/6/2024, 8:50 AM

If you do a forum search of 'error E-4' it would seem that your post is the only post to identify that error code. Maybe it is a Windows error code. Can you upload to the forum a screen shot of the error code when it next appears.

I notice from one of your previous posts that you were using Vegas Pro 20. Was there a particular reason why you uninstalled VP20 and then re-installed it again?

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Ondej-Svato wrote on 6/6/2024, 9:46 AM

Yes, I couldn't even find anything on google. I tried to install Vegas 21 on a new laptop (Intel Core i9 14900HX Raptor Lake Refresh, 16" IPS matte 2560 × 1600 240Hz, RAM 32GB DDR5, NVIDIA GeForce RTX 4060 8GB 140W, SSD 1000GB, webcam, WiFi 6E, WiFi, Bluetooth, Windows 11 Home) and it also reported this error, same as on my old PC (Intel(R) Xeon(R) CPU E5-2670 0 @2.60GHz, 8 cores, 32GB DDR3, win 10), both PCs are logged in to one google account I've been trying for the 3rd day and can't even install Vegas 20

mark-y wrote on 6/6/2024, 1:28 PM

It sounds to me like possibly a network systems administrator code.

Are you working from a corporate, school, or institutional network?

Can you run Vegas as a Windows Administrator?

ChrisD wrote on 6/6/2024, 5:17 PM

Might not have anything to do with it, but fwiw, a cryptic install message initially stumped me for a time. I suspect a recent zero-day windows update changed this setting (Windows Security --> Protection history). I had to temporarily disable it.