Intel QSV rendering unstable in Windows 10 since the Apil 2018 update

Solmea wrote on 5/30/2018, 5:07 AM

I have been using Intel Quick Sync Video in Vegas Pro 14 Edit, or Movie Studio 14 to render footage more quickly. Up to the Windows 10 April 2018 update I used to connect up a seperate HDMI cable to the on-board Intel VGA display adapter and then start the rendering after switching the HDMI cables. With that I have had pretty good experiences with rendering.

After the Windows 10 April 2018 update you can now define what videocard to use when starting an executable. I tried that new Microsoft functionality and did get it to work.. But now the rendering crashes at random intervals. Has anyone had the same experience?

I have an i5 4460 CPU, so it has QSV for the (speed) profile. I take it hat the (quality) profile is for newer CPUs.

To verify if my hardware is not stable or so I tested with Movie Studio 15 (test version) and the rendering with QSV always succeeds even on 60p setting. So it must be driver thing between windows 10 and the Sony AVC/ACC driver.

If there is anyone with information for me on how to debug this issue, I would appreciate it. I will do some more testing in the next days.

Comments

juan_rios wrote on 5/30/2018, 6:41 AM

I do not know if it will help but in my system I have to keep the Intel graphics driver in version 4901. The later ones seriously destabilize my version of Vegas Pro 14.0 (270). Because of this I have to prevent Windows 10 from automatically updating the Intel graphic driver.

PC-ESTUDIO1:

- VEGAS Pro 19 B651.

- Windows 11 64 bits - Intel Core i7 10.700K CPU @ 3.80GHz

- Motherboard Rog Strix 8460-H Gaming - RAM 32GB.

- nVidia GeForce GTX 1650 Super.

- Intel UHD Graphics 630.

PC-ESTUDIO2:

-Shotcut.

-Kdenlive.

-Linux Mint 21.2 -Victoria - Intel Core i5 6.400 CPU @ 2.7GHz

-Motherboard Gigabyte H110M-S2PV DD3 - RAM 16GB

-Intel Graphics 530.

LAPTOP:

-HP Victus 16-e

-VEGAS Pro 19 B651

- Windows 11 64 bits - AMD Ryzen 7 5.800H with Radeon Graphics 3.20 GHz

-GeForce RTX 3050 Laptop GPU

-RAM 16 GB.

CAMERAS:

Panasonic FZ300; FZ1000; FZ2000 and HC X1500.

 

 

Solmea wrote on 5/30/2018, 7:31 AM

I do not know if it will help but in my system I have to keep the Intel graphics driver in version 4901. The later ones seriously destabilize my version of Vegas Pro 14.0 (270). Because of this I have to prevent Windows 10 from automatically updating the Intel graphic driver.

Thanks for your tip. I will try and install that driver version on my Windows install tonight. I will let you know about the results.

Solmea wrote on 5/30/2018, 4:56 PM

I did some testing with the 15.40.37.4835 and the 15.40.36.4703 driver for the Intel HD 4600 GPU. Both of them function better then with the most recent ones. I was able to render a short 2 minute Full HD piece on 25p, since the source footage was 25p too. When I tried a longer Full HD piece on 25p it rendered for 8 minutes and then hung/crashed again. Then I tried to render some 60p footage in 30p since the Sony AVC/AAC cannot do 60p on my CPU, it crashed pretty quick again.

No idea why but then I disabled the GPU accelaration of the preview Pane (using my AMD card) and I was able to render this 60p footage of 2 minutes in 30p a few times without issues. Then I enabled the preview pane GPU accelleration to use the Intel GPU instead of the AMD GPU. And guess what?????? It rendered without problems.

I will do a test with the latest Intel driver tommorrow with the changed preview pane settings to see if that would work stable again too.