Interpretation of error message during burning of disk with a menu

robert-emmerson wrote on 6/24/2018, 5:37 PM

 

 

I welcome any comments/clues to help with the understanding of what the below error message could refer to/what needs checking etc..

This message is displayed following an attempt to burn a dvd if details of error are requested as per prompt.

Many wasted dvd's and frustrations endured in process of trying to simply create a dvd and to make copies.

I am using windows 10 and I guess there are a number of areas that the problem may relate to not necessarily the software itself...eg lack of disk space, error with actual rewritable disk drive,

'SFMMCX'-(17)''-(0)

-'ASUS DRW-24D5MT 1.00'-(0)

Module

c:\jenkins\workspace\dvdarch7\sonic3\release\dvdarchitect\7.0\cddrvs\sfcd\sfmmcx.cpp
Line 2187

An illegal request was received.

Write error occurred. Invalid address for write found.

Status: 00020202

Command: 2a 00 00 01 4d 00 00 00 20 00

Sense: 05 21 02

Info: 00 00 00 00

Specific: 00 00 00

Extra: 00 00 00 00 00 00 00 00 00 00

I am a UK user and this prog was supplied with movie studio v15 plat

 

 

 

 

Comments

Steve Grisetti wrote on 6/25/2018, 7:17 AM

Are you able to produce a "prepared file" -- DVD files saved to your hard drive rather than burned to disc?

Most likely the breakdown is between the program and your DVD burner. If you can produce prepared files, then everything else is working and the fix is as simple as figuring out what's up with the disc drive.

robert-emmerson wrote on 6/25/2018, 8:50 AM

Thanks Steve for your quick response...I have chosen the prepared option which was actioned very quickly.

Subsequent to that i decided to try out the "previously prepared project" which resulted in another write error message...now thinking of purchasing an external disk drive (relatively inexpensive purchase would could be useful anyway)

Former user wrote on 6/25/2018, 9:24 AM

You might try toggling this legacy switch and see if that fixes it.

Steve Grisetti wrote on 6/26/2018, 11:56 AM

It also might be worth going to your computer manufacturer's web site (Dell, HP, etc., -- not your drive's manufacturer) and downloading the drivers for your system. Particularly for the hard drive on that system.

Sometimes installing that particular driver rather than using the Windows installed driver makes the difference.

robert-emmerson wrote on 7/5/2018, 5:11 PM

Many thanks for helpful responses to above and sorry for delay..I can confirm that the problem is definitely hardware related with my desktop PC as I have been able to install the various software used onto a laptop and pleased to say that the disk burning aspects work okay.