Issue Installing on Windows 10 Laptop

drooh wrote on 8/15/2015, 9:55 AM
Just bought a Dell Win 10 laptop. i7 Processor, plenty of ram etc.

So far seems like tons of little issues. I really want win 10 to work but ole Win 7 is looking better and better.

Getting error on trying to install both Vegas 12 and Soundforge 9. Emailed support and they said I need to upgrade to latest versions. Yippie, no problem, I've got cash falling out of my ears!

Getting ERROR: -2147163964
Invalid Drive: D:
From what I understand this laptop only has 1 hard drive on C, I have no partitions, etc. Just simply trying to install.

Any ideas how to get this to install? Should I return the laptop, return to Win 7 and wait a year or two for the bugs to be fixed?

Comments

ushere wrote on 8/15/2015, 6:41 PM
i suspect it's a hidden dell 'restore' partition.
TheHappyFriar wrote on 8/15/2015, 8:15 PM
The hidden partitions don't have drive assignments normally.

Got any other info besides you're trying to install? Screenshot of the error, does other stuff installed, etc?
John222 wrote on 8/16/2015, 7:13 AM
Are you installing from a Vegas CD in your DVDRom drive or from a file on your harddrive? Also, is your dvdrom drive actually mapped as drive d?

drooh wrote on 8/16/2015, 2:11 PM
There is no optical drive, and from what I can see there is no D drive listed under my computer. I had a screenshot, but it simply stated the error message. Im installing from a file downloaded from sonymediasoftware.com in my account.

Disappointed that Sony support simply said to upgrade, pretty cruddy since Ive been with them since vegas 7 and paid for multiple upgrades.

Any more ideas? I've got until tomorrow to return the laptop..
John222 wrote on 8/16/2015, 2:31 PM
Well apparently it wants to know there is a D drive for whatever reason. I'm guessing vegas just assumes you would have some kind of optical drive on your system. So give it a D drive... Here is a few things to try.

1. Try plugging in a usb thumbdrive, or external usb optical drive, and see if it assigns it as drive D. If it does, then try installing Vegas with thumbdrive plugged in to see if it satisfies what vegas is looking for during installation.
2. If the above does not work, go into your partition manager and create another small partition on your harddrive and assign it as drive D. Vegas should then install.

I've head of people having this problem with "Steam" gaming software. Your problem is more a function of not having an optical drive rather than a Windows 10 or Vegas problem.
TheHappyFriar wrote on 8/16/2015, 3:59 PM
Sony didn't say 12 is officially supported on Windows 10, hence their reply.

Tomorrow I'll remove my optical drives in the BIOS and see if Vegas 10 will install. I personally don't think that has anything to do with it but I don't know exactly what it looks for when it installs.

Was .net & the like installed correctly during the install of Vegas 12 or does it not get that far?