Letterbox Issue

Don Leonard wrote on 8/17/2009, 2:08 AM
I'm a new user who is having trouble getting 16:9 full screen (not letterboxed) output on DVDs burned with Architect.

The source video was shot with a Sony HDR FX 1000 camera in HD mode, downcoverted to DV during capture in Vegas 9.0. Properties settings were MainConcept MPEG-2, NTSC widescreen 16:9. Properties in Architect match those of Vegas. The DVDs burned with these settings show up as letterboxed 16:9. By changing the setting to 16:9 in the "Preview" tab in "Preferences" I'm able to get a full screen view of the project but upon burning, the output is always letterboxed.

Sony tech support has been unable to resolve the problem. Has anyone had a similar experience, and what is the solution?

Comments

TheHappyFriar wrote on 8/17/2009, 4:22 AM
why downsize when capture? Anyway....

if it's a 16:9 video when burned in DVDA the DVD player/app will play it as 16:9, it won't letterbox unless the display device (IE TV) is 4:3 or the player/app tells it to. Are you sure you render to the widescreen template? When you play the mpeg is it widescreen?
Don Leonard wrote on 8/17/2009, 1:47 PM
Hi, and thanks for the reply.

I downconvert during capture because it takes less system resources to edit in DV than it does in HD ( at least it did when I used Avid).

I'm certain I rendered using the widescreen format -- even sent a clip to Sony tech support for their review and they said they had no problem with it. When I preview the event it shows up as full screen 16:9 but when I burn the project, it always burns letterboxed. I've burned several DVDs with different settings hoping to resolve the problem but nothing's worked so far. I can zoom the image on my HD TV but that's not the proper solution. I've also played the DVD on other TVs to be sure mine wasn't misbehaving, but the result is always the same.

I'd really like to have a cheat sheet that lays out all the necessary steps for capturing and burning a project so that when played on an HD TV, the image fill the entire screen without having to zoom. Any suggestions?

Thanks...
TheHappyFriar wrote on 8/17/2009, 8:02 PM
Well, some HDTV's are 16:9, some are 16:10, so those will ALWAYS letterbox normal widescreen video. That could be your problem. Most monitors are 16:10.
Don Leonard wrote on 8/20/2009, 12:25 PM
I previously edited with Avid Liquid Pro and never had a problem getting full screen 16:9 output. I did notice that Avid's standard setting for 16:9 is 720x486 (vs. 720-480 for Vegas/Architect). I've viewed that setting in Architect but haven't tried burning with it. Avid gives me a full 16:9 screen on my TV and also others I've tried so I'm still puzzled as to why I get full screen with Architect.
Former user wrote on 8/20/2009, 5:19 PM
720 x 480 is normal for an NTSC DVD. The 720 x 486 is D1 standard for broadcast. This is probably not your problem.

Your problem must lie in the Settings in DVDA. Are they set for 16 x 9? when you preview in DVDA, does it display 16 x 9?

Dave T2
Don Leonard wrote on 8/21/2009, 7:31 PM
Yes, the settings are 16:9. I've had quite a bit of dialog with Sony's tech support -- even sent a clip which they said plays OK. I see full 16:9 when previewing but the burned copy always shows up letterboxed. There's got to be a setting that's been overlooked somewhere.
TheHappyFriar wrote on 8/22/2009, 4:00 AM
but I don't think there's a way to have DVDA convert a 16:9 clip to leterbox. I've NEVER had it happen. Can you post up a short mpeg that's 16:9 that you made & we can try to burn it?
Don Leonard wrote on 8/22/2009, 11:38 AM
Ok, I'll re-render a short clip using the current settings, but how do I attach it to a post here? Would it be easier to sent it as an email attachment?

Also, I realized I had two render files of the project I've been working on and DVDA was using the older version that did not have the proper settings. To be sure, I deleted both files and re-rendered the entire 1 hour video, ensuring that I used the MPEG 2 template with 16:9 widescreen selected. I then used the file in DVDA and burned a copy but the results were the same -- the video displays as 16:9 widescreen on my TV but it's letterboxed. If I zoom the image on the TV, it fills the screen but with dimished image quality.

Thanks for the help!
TheHappyFriar wrote on 8/22/2009, 1:10 PM
you can e-mail to the_happy_friar at yahoo dot com

under 10mb please. 8)
Don Leonard wrote on 8/23/2009, 9:07 AM
Clip sent this morning via email attachment (8.3mb). Thanks...
TheHappyFriar wrote on 8/23/2009, 2:22 PM
I checked in vegas & the clip is widescreen. DVDA saw it as widescreen too:
http://img508.imageshack.us/img508/8052/dvdaclipimage.jpg
I burned a DVD. Played it in my DVD player with a 4:3. Letterboxes. I played it in my BD player with a widescreen TV. No letterbox.

I didn't change any defaults, just dropped/dragged the clip there & it worked.

What version of DVDA are you using? I'm using 4.5.
Chienworks wrote on 8/23/2009, 3:04 PM
Maybe it's the player then. Most DVD players have to be told what type of display they're connected to. If it's told it's feeding a 4:3 display it will letterbox 16:9 into 4:3 even if the monitor is physically 16:9. Then the monitor will probably pillarbox that 4:3 signal.
Don Leonard wrote on 8/24/2009, 12:21 PM
Is it possible to change settings in a DVD player? If so, how?

What puzzles me is that if I play a DVD I previously burned with Avid, it plays full screen on my HDTV. So it's hard to imagine why a DVD edited/burned with Vegas/DVDA shows up letterboxed.

What's even more perplexing is that test clips sent to Sony and to the_happy_friar play full screen without a problem. I can't figure out why I'm getting letterbox on my HDTV, a neighbor's HDTV and with Windows Media Player on my computer.

There must be a setting that's been overlooked either in capture or burning but it sure isn't obvious to me. And if it was in the capture process, the test clips I sent surely wouldn't play properly, but they apparently do. Yikes!
Don Leonard wrote on 8/24/2009, 1:23 PM
I finally figured out that the problem is with settings in my DVD player -- not with the way the project was captured, edited or burned. My Sony DVD player has a setup function that was set to 4:3. As soon as I changed it to 16:9 and played the DVD in question, I got full screen, much to my relief.

To all who've attempted to help with this problem, many, many thanks.
TheHappyFriar wrote on 8/24/2009, 2:02 PM
some players have an auto option too.