license transfer

ellet wrote on 8/3/2012, 5:33 PM
Does anyone know if Sony is still transfering licenses upon request? Last winter, I gave an earlier verson of VMS to a friend, faxed the info to Sony, and the license was transfered in a day or two. Over two weeks ago, I gave another version to my friend, faxed the info to Sony and have not heard from them. We faxed the info to Sony a second time 2-3 days ago, and still nothing. We are using the fax number for registrations from their website and both faxes were confirmed as received. Is there something I'm missing?