Log out loop hell - Sony Admin please help!

Yoyodyne wrote on 6/2/2011, 12:22 PM
I'm hoping someone can help here.

This forum keeps logging me out. When I go to log in again it does not accept my password so I have to go through the two challenge questions and reset my password and then I'm logged in... only to get logged out again if i leave the site and have to go through the exact same painful process again... and again...

I'm trying to open a support ticket but when I go to log into the support request thing it wont accept my password. Even if I'm successfully logged in.

This just started happening about a week ago. Help.

Comments

Yoyodyne wrote on 6/3/2011, 10:31 AM
Thanks for the link. I've read the thread, deleted cookies and still no joy. Sounds like the log out thing has happened to a lot of people but the password thing seems unique to me - great.....
Laurence wrote on 6/3/2011, 1:19 PM
Might somebody else be logging in as you? That or are you logging in maybe on some other device like a tablet or smartphone?