MAJOR Problem: 99% EVERYTHING is "Media Offline"

Soniclight wrote on 7/12/2011, 2:33 AM
I use VP8c and stated in other recent threads, my XP Home 32 bit Pentium D died, so I built a new 6-core AMD Win7 Home Premium 64-bit. Projects created since then are OK, but .veg after .veg created with the XP system now show "Media Offline" and are grayed out in Project Media even though they point to the correct folders.
Those haven't changed, i.e. on drives D:, E:) and the .veg files are also where they have always been (D:).

I checked this manually through Explorer.
And manually replacing them does absolutely nothing.
Still gray, still "Media Offline."

In short, I have .veg files with scores of empty .avi, .png. jpg, etc. etc. events.
Apart from generated text, it's just rows upon rows of white boxes...
Years of work looking like ghost railway cars.

And then there is this hybrid oddity:

A .veg file I was working on shortly before XP R.I.P. day, there are certain .avi that show up, others not, and then there are the .mov that show up as black events. I re-installed the NIMO codec pack that I had on XP and also installed Quicktime 7 again, no effect.

______________________________

I've never had this happen before.

The only things I can think of that could be messing with Vegas to recognize correct directory paths are maybe desperate, irrelevant shots in the dark, but here they are:

In going through Services, I found that this:

-- SQL Server (SONY_MEDIA MGR2) - Manual - works when started
-- SQL Server Browser works - Automatic - works when started
-- SQL Server Active Directory Helper does not work when started and I had it disabled before trying to fire it up. Event error notice upon being terminated after unsuccessful launch:

(Meaning it could not launch)

--- In rebuilding my OS, I downloaded and installed Microsoft SQL Server 2005 for something, not sure what it was that required it -- I can't recall if that has any bearing on Vegas, whatever the version.

--- In Services, I have Microsoft .NET Framework v2.0.50727_X64 and _X86 but neither is on (set to Manual) or has any dependencies listed.

--- I downloaded and installed the trial version of of Adobe CS5 and it has some complex stuff going on under the hood -- big freakin' install 3+ Gb. download.

As far as I know, no maleware, spyware or other junk. I keep a pretty clean machine overall.

______________________________

Fortunately, my livelihood is not based on my video passions, but this is definitely a serious everything-is-all-screwed up situation I don't know how to get out of.

It goes without saying... but I'll say it:
I

~ Philip



Yeah, I know, what's a 56 year old guy doing putting up a baby white wabbit?

Comments

farss wrote on 7/12/2011, 3:55 AM
In cases like this think like the tortoise not the rabbit :)

If you start a new project can you drag the same files onto the timeline and have them show up OK?

Can you save that project, close Vegas, reopen that project and have the files show up OK?

Bob.
Soniclight wrote on 7/12/2011, 4:37 AM
Thanks for reply. I'm way, way, past my bedtime, so I'll have to test that diagnostic later when I'm functional. As far as the wabbit-tortoise thing, sorry, mate, da wabbit is the only Thank You image I have right now :o)
JJKizak wrote on 7/12/2011, 4:52 AM
The Quicktime thing has had many conflicts with Vegas and you might have to install an older version to work with V8. Some people have also had problems with those codec packs. Win 7 32/64 bit sometimes doesn't like things that XP just glossed over as in my very limited experience.
JJK
dlion wrote on 7/12/2011, 5:57 AM
just a thought: install the demo of v10/64 and see if that works.
Former user wrote on 7/12/2011, 5:57 AM
Are these internal or external drives?

Dave T2
Steve Mann wrote on 7/12/2011, 9:25 AM
"show "Media Offline" and are grayed out in Project Media even though they point to the correct folders.

Change them.

Move the media to a different drive and force Vegas to look for them again.
Soniclight wrote on 7/12/2011, 10:00 AM
Thanks for replies. Unfortunately, I have a cyclical pain thing happening in my jaw which leads to 2-hour of sleep nights, more painkillers than I like to take, etc. that has ground everything to a halt so I can't deal with any of this for a bit. I'll consider your suggestions and get back into this once I can think straight.

I just dropped by to acknowledge your replies.
I'll be back as soon as soon as feasible.

Thanks.
JJKizak wrote on 7/12/2011, 11:17 AM
Try the Bayer body and back pain stuff. Take two of those (600mlg each) and you will feel like superman.
JJK
Soniclight wrote on 7/12/2011, 2:48 PM
OK, somewhat medicated so somewhat functional,
so I might as well reply to some of your input.

==================================



I'm not in Vegas right now for I need to pace myself a bit, but will try your experiment within the next few hours.

<<< LATER EDIT/UPDATE >>>:

I created a generic .veg and then tested the following:

Drag a pot-pourri of files in the major formats I use through in-Vegas Explorer and Project Media, as well as through Windows Explorer, files such as .avi, .mov. .jpg .png and even .wmv that I use for test renders. Most are the ones that those "dead" .veg files won't recognize from the directories they've always been in. Result/conclusion:

--- It seem that the files (that all worked fine and appeared before) that were recorded with Fraps and others cannot be dragged in from anywhere. It almost looks like it is a codec problem for some .avi

--- I say codecs problem may be it because the list of codecs I have on my new system is way smaller than what it used to be. An. avi rendered in Huff 2.1.1 (which is missing in my render-out codecs listing now) shows up as "Media Offline."

--- I also tried to copy/paste Events directly out of tracks from one the "bad" .veg into the virgin test one by having two instances of Vegas running,[/i] They land as they were - still empty if empty ones, still good if good ones.

--- The .mov files still act the same odd way but can be dragged in: they show up as black boxes, nothing visible in Preview.

--- The Sony Media Manager must be working, otherwise I wouldn't be able to see or use Project Media, right? But could it be corrupted in some way - and/or... ?

:

From my limited vantage point of expertise, it seems to me that I need to somehow re-install codecs to exactly match what I had in my XP system -- if they will "take" in Win7, which is a whole other issue. But there is a problem either way: I cannot fire up XP hence can't load the old Vegas 8c in it to see what codecs it did recognize, use and list.

And/or maybe I can catalog the specs of each missing .avi -- which could take a very long time considering all the clips I have -- post them here to find out what individual or batch codecs to install to make them usable again.

Or I may have to call Microsoft and do the "begging" mentioned in a recent posting -- that they allow me to install my old OEM XP on my new hardware (which so far has not worked) somehow so I can gain access to it. They occasionally grant that. Otherwise, I may have lost some sizable chunks of many .veg files...

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Reply by:

This doesn't sound good at all though fortunately I don't use that many .mov but I do need to get this fixed. Maybe there is a way to install a .mov codec independently from Quicktime?

Then it may be related to the more serious global issue going on. Why .mov events are black instead of empty white as other "Media missing" events is puzzling -- though maybe related to the particular way Apple codes its codec.

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Reply by:

Not sure what you're referring to -- version of what? :)

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Reply by:

All standard 7200 rpm SATA2 drives ranging from 250 Gb to 1.5 TB.

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Reply by:

Seems far easier said than done. We're talking about hundreds of files for these .veg projects. Manually replacing them one by one is going to be a total nightmare.

Even after all these years, I'm also a bit fuzzy on "forcing Vegas to look for them again":

My Steinberg Cubase can be made to search a directory or drive and recognize the missing or moved files and then replace them with a kind of "replace all" modality. I am either ignorant of whether Vegas can do something similar or one can only replace events manually one by one if the directory string of the replacement is in any way different from the original missing event.

Open to being un-ignorant-afied :o)
dlion wrote on 7/13/2011, 5:02 AM
you're working in 8, right? i suggested you download the vegas pro 10 demo for 64-bit and see if that works.
Steve Mann wrote on 7/13/2011, 6:25 AM
"Seems far easier said than done. We're talking about hundreds of files for these .veg projects. Manually replacing them one by one is going to be a total nightmare.

You don't have to replace them one-by-one. Just move them. Rename the folder the media are in. This will force Vegas to search for them again. You will get a message saying that Vegas can't find xyz.avi, and you tell it where the file is now located. Vegas will then ask if it should use that location for all missing files. You answer "yes" and let Vegas do the rest.

5-minutes, tops.
Soniclight wrote on 7/13/2011, 11:31 AM
Thanks for further replies, still in and out of pain thing, so a bit inconsistent in dealing with all of this but I have downloaded v.10 and will test it out and follow the advice on the search-for-files thing. In due course.
farss wrote on 7/13/2011, 2:12 PM
Soniclight said:
It almost looks like it is a codec problem for some .avi can be dragged in and do show up normally - particularly the ones I rendered out from Vegas. I.e. uncompressed master file.

I'd say it definately is a codec problem.
This is the issue you need to fix first and foremost.

But there is a problem either way: I cannot fire up XP hence can't load the old Vegas 8c in it to see what codecs it did recognize, use and list.

I do not think you need to go to all that trouble. I don't know the name of the application as I've never needed to use it but there is a free untility that will tell you the codec used to encode any file. This is all you need, no need to worry about installing XP.

In fact even installing XP is going to make no difference. If the codecs are missing in Win 7 because you haven't installed them then they'll also be missing in XP because you haven't installed them.


You also need to remember that neither AVI, MOV or MP4 are codecs, they are containers which can and do contain video encoded with many different codecs. This is why in your case Vegas can open some AVI files and not others.

Bob.
TheHappyFriar wrote on 7/13/2011, 3:54 PM
If you rendered out of FRAPS, reinstall FRAPS. I'm sure it was a codec it came with.
Soniclight wrote on 7/14/2011, 1:40 AM
OK, looks like it definitely was/is a codecs problem. The re-install of Fraps made those files replaceable (I only did that manually by selecting and replacing in Project Media) but still have to do the above suggested move to so as not have to hunt and peck file by file.

As to other .avi, I went to a codecs list and download page and tried to recognize by memory what 3rd party codecs I had installed, downloaded them and will install them, i.e. Hufyuvf, Alparysoft, Lagarith and such I'll just have to keep doing this until all .avi re-appear as they should.

A virgin install of v.10 64-bit showed very little difference in terms of side-by-side list of available render-out codecs compared to my 8c (which is more or less virgin due to relatively recent install also) -- and both versions acted the same in the "Media Offline" symptom.

Eventually I'll have this this all patched up.
Thanks fory our input.

~ Philip
Soniclight wrote on 7/19/2011, 11:18 PM
A week or so later...

WELL, THINGS ARE...
still all screwed up.
Situation is the same overall as described in attempts to fix them (Media Offline) for files that ARE Project Media says they are -- even when manually replaced, still nothing. Be it .avi, .png. whatever. AND THEN...

... there is the other symptom: other .veg shows that Vegas is recognizing files enough to show them in the timeline, yet they don't show up in preview; i.e. if there is generated text on track above, all one sees is the text on black background. And yes, composite is all at 100% trackwise and eventwise. Even some of my .mt2 Canon HV30 files.

I've re-installed Fraps hoping maybe there is a codec installed with it. Adding older Fraps files manually by drag, those work -- but any of the ones that are<ins> in-track</ins> as events with their respective CCs, fx, whatever, no luck (even "Replaced."

So some.veg files screw up in one way, others in others.
This is getting reall frustrating... :(

I've been trying to duplicate codesc re-install but it hasn't helped much at all. I really need to access the list of codecs in my now un-available XP to try to duplcate what was in there -- had a lot and all it takes is the wrong one missing.

The let-Vegas-search-replace-all solution above didn't work. I tried that after trying to replace one file manually that sat in re-named folder as suggested. That one Fraps-recorded file still showed up as "Media Offline." But plays outside of Vegas just fine. And these can be dragged in but obviously they are "virgin" -- all the settings of the original event are not there.

I'm thinking seriously to call Microsoft to get permission to get my old XP going so I can at least compare codec lists, etc.

I'll trudge through more troubleshooting on this as I can.
________________

But/so I might as well also ask this:

RAM -

CPU-

IF things go as planned,both of these points may be a moot point:

Someone here who doesn't use his VP10 (which I assume is true (?) 64-bit and hence will use all (?) available CPU/RAM resources) has offered to transfer his license to me when returned from long assignment. Maybe in a week or so.

But until that actually happens, gotta deal with what I have ("Life is what happens to you as you are busy making other plans." ~ John Lennon).



Thanks for your input.
ushere wrote on 7/20/2011, 12:29 AM
did you ever install a codec pack on your old pc?

i had a student who, not listening to good advice, installed k-lite.... well, we all know what happens to vegas if k-lite is installed.

so, after vegas problems arose i told him to do a clean reinstall - i actually meant windows, but he interpreted it as vegas, and after he reinstalled vegas, all was well, presumably with the remaining k-lite codecs picking up the pieces.

ymmv
Soniclight wrote on 7/20/2011, 2:57 AM
Thanks. I usually save backups of downloaded progs, plugins, etc. and didn't find any K-Lite in my XP's backups (I have access to XP files, just can't boot it). Did I every install that way back when? I can't honestly answer that with total assurance one way or the other, all I know all was well on the XP system. But I haven't on my new system.

I've tried a couple of packs of other types in an attempt to beef up the codec library but it hasn't helped it seems. Though most of these packs are essentially promos for toolbars, etc. = disguised spamware, even when give options to opt out of stuff. Makes me nervous, so I abort or uninstall.

... well, we all know what happens to vegas if k-lite is installed."
Well, maybe most of you do, I don't. What does it do -- what I just described above about other packs?
ushere wrote on 7/20/2011, 3:49 AM
simply breaks vegas on a number of codecs - thankfully i don't remember which ;-).

just make sure once you've installed ALL the codec you think you need / have to reinstall vegas so at least it installs its codecs over anyone else's....
Soniclight wrote on 7/20/2011, 5:23 AM
I may reinstall Vegas as you suggested but burrowing further in, it definitely seems to be codec related again. Example:

Huffyuv 2.1.1. -- Installing the 64-bit version through usual right-click/Install didn't work. Had to do the Admin cmd version, but that install didn't work either (no-show in Vegas codec list).. Only once I installed the 32-bit one (which I also did by Admin cmd did the events that had been rendered with Huff finally show up. So it's kind of convoluted: 64-bit system, yes, but VP8 is 32-bit, so it probably simply cannot recognize anything non-32.

But then if I do graduate to VP10 soon, sheeeeeeezus...
I hope I don't have to start this codec thing all over again :o(

In the mean time, just in case someone is in the same boat about Huff, here is the cmd instructions as per post found at Dvinfo - for Vista 64-bit but works for Win7 too, be it for the 32- or 64-bit version of Huff. There are several versions of this route on the Net, this was the simplest I saw.

__________

By Rob Wood @ DVINFO.NET

ushere wrote on 7/20/2011, 5:45 AM
well, not sure what else to suggest - i NEVER use anything but plain vanilla codecs on my tl - if i have anything esoteric (fraps, or something from a junk handycam) i simply convert to mxf.

i know that vegas can handle multiple formats, frame rates, etc., but i've never seen the need to create more problems than necessary. i know there's a great many pixel peekers and purists out there who shudder at the very thought of transcoding to anything but a lossless codec, but in my experience, unless you're in to some VERY heavy keying or cc'ing, any loss is pretty insignificant, and certainly beyond most clients (and more often than not my) eyesight.

ymmv
Soniclight wrote on 7/20/2011, 6:33 AM
Thanks for hanging in there with me.

First, to clarify, I'm a very serious amateur, not a guy making videos or film for a living, ergo, client = pretty much myself. Second, you're right in the sense that I've only been using Vegas for about 6 years overall and being self-taught, learning curve included probably polluting my files with too many differently encoded files, not to mention render templates on my XP system.

Truth is, for master files for Flash or intermediate render-out-bring-back-into-Vegas I usually resort to uncompressed or Huff since my stuff never goes over 10 minutes -- seems like the safest way to go. Yeah, huge files but best quality.

Huff is actually a really old codec (the 32-bit one that did install for me had a readme dated 2000) but I've read that it is more reliable than the later versions -- so I've stuck to the tried and true. According to others, Alparysoft and Lagarith are newer and better. But there again, everyone has their favorites.

But for my uses - non-pro but rather intensive on cc, fx and yes, at times some massive keyframing in certain events (mostly Pan/Crop) due to my signature visual styles -- all of this codecs stuff can get pretty confusing.

So from now on, I'm only going try to use the bare minimum number of encoding variations. Uncompressed, one or two lossless, i.e. Huff, that's it.