Media Offline Error when Pairing 3D in 4K

jimlau wrote on 4/14/2018, 12:59 PM

When I load 2 4K videos, I can place each of them on its own video track. When I go to combine them in 3D, I get a Media Offline error. I tried even loading 2 videos from the same camera, so as to avoid any settings differences between 2 cameras, and I still get the error.

Things work when combining 2.7K videos. Even tried a 2K and 4K and it worked. Not 2 4Ks.

I have MS 14 Platinum.

Any ideas?

Comments

matthias-krutz wrote on 4/15/2018, 1:12 PM

I can confirm this problem in VP15. When creating the 3d subclips, the Media Offline message appears when auto-proxy creation is turned on (Options-> Preferences-> Video "Automatically create video proxies for Ultra HD media"). If this is off, the subclips can be created and displayed correctly. It seems like the creation of the proxies is pushed once again, which then leads to the error.
It is also possible to change this setting after automatic proxy creation to pair the subclips.