Microsoft visual C++ runtime library Runtime error

bill-kranz wrote on 11/3/2011, 7:00 AM
Hi - Just after I installed a FX plug in I get this error message and cannot launch the Sony Pro video editor.
Any ideas on the culprit? I have .NET Framework 3.0.
Thanks,
Bill K

Microsoft Visual C++ runtime library

Runtime error – program C\pro files\sony\vegas pro 8.0\vegas80.exe

this application has requested the runtime to terminate in an unusual way. Please contact the application's support team for more info.

Comments

bill-kranz wrote on 11/18/2011, 8:35 PM
Hi - Update: I have re-installed my Visual C++ libraries, scanned for viruses and malware but so far I am still locked out of the program.
Is there a "repair" option?
I'll try Sony next but on another issue they did not reply to my needs.
Should I remove and reinstall this program? How will that effect my existing projects?

Thanks,Bill
PS: I did install 2 graphics programs before this happened and they may have messed up the Visual C code.
Red Prince wrote on 11/18/2011, 9:50 PM
Why would you reinstall everything? If the problem started when you installed a plug-in, it is the plug-in that is causing it. So just uninstall the plug-in.

He who knows does not speak; he who speaks does not know.
                    — Lao Tze in Tao Te Ching

Can you imagine the silence if everyone only said what he knows?
                    — Karel Čapek (The guy who gave us the word “robot” in R.U.R.)

bill-kranz wrote on 11/18/2011, 10:56 PM
Red Prince:

I have uninstalled the plug in; it was the first thing I tried.

But I still had not used Vegas Pro in the few days leading up to the plug in install and the 2 programs I discussed. (Ashampoo Photo Commander 9 and Page Wunder)

The FX plug in author claims only one DLL is used and he says most folks do not have this problem and is helping me with some other solutions. We are going down the list of trouble-shooting and are left with Sony's help and the re-install I discussed.

Thanks,
Bill



Steve Mann wrote on 11/19/2011, 8:07 AM
On the off chance that one of the new programs installed an older or compromised (I.E. Trojan) version of a system file, try this:

Run the System File Checker (sfc) tool using the /scannow option. Running sfc will attempt to repair all Windows 7 operating system files, including Microsoft .NET Framework . For more information about using sfc, refer to the following Microsoft knowledge base article:

http://support.microsoft.com/kb/929833
Red Prince wrote on 11/19/2011, 12:34 PM
Wow, Steve, I never heard of the sfc.exe utility. I wonder why Microsoft does not include a book with each copy of Windows to explain all the built-in utilities. They used to do that back in the day of Windows 3.10, I wonder why they stopped.

Anyway, that was a very useful link. And even though this is not my thread, I just wanted to say I appreciate your post.

He who knows does not speak; he who speaks does not know.
                    — Lao Tze in Tao Te Ching

Can you imagine the silence if everyone only said what he knows?
                    — Karel Čapek (The guy who gave us the word “robot” in R.U.R.)

bill-kranz wrote on 11/20/2011, 7:15 PM
Hi - I cannot run the sfc.scannow utility because my original OS install cd is outdated by SP3 and who knows what else...I know the OS can be "re-burned" to include SP 3 but that is getting in over my head territory.

I do have the proper Visual Library files installed per Sony advice along with some other versions, including V 10.

In terms of a re-install of Sony Vegas Pro all my project files are on a separate partition. I think that helps.

More later,
Thanks,
Bill