Missing Serial Number - Vegas Stream

levijudah wrote on 9/25/2021, 2:39 PM

When I received my Email For Vegas Pro Post I noticed there was no serial number for Vegas Stream. I just assumed it was bundled with the Vegas Pro Software. I have yet to have the time to explore Vegas Stream but a week ago I purchased an effect from NewBlue Fx and when I went to activate the plugin it alerted me that Vegas Stream was installed on my system but was not activated? So I went back to the original email with all my software bundle info only to find that there is not one listed?

Can someone help me with this? Thanks in advance.

Marc Williams / Levi-Judah

 

Comments

Pete wrote on 9/25/2021, 3:57 PM

You assumed right, it is bundled with the VP19 Post. Is your VP19 Effects and Image software all active?

jetdv wrote on 9/25/2021, 6:17 PM

It is bundled with Vegas Pro as well. Make sure Vegas Pro is activated - then open Vegas Stream.

levijudah wrote on 9/25/2021, 6:47 PM

Yes, both of them are functioning, but now there seems to be a dialogue box upon closing Vegas Pro?

Dexcon wrote on 9/25/2021, 9:16 PM

Re the 'Vegas Pro has stopped working' dialogue box, unfortunately, lots of Vegas Pro 19 users, including myself, have had problems with Vegas Pro 19 build 361 including that dialogue box. A solution is to uninstall b361 and install the original release build 341, The full .exe file for b341 can be accessed at under item 6:

https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/?page=1

Vegas staff recently advised on the forum that build 361 has been withdrawn from general release and that they are working on an urgent update to replace that build.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Dave-Wallin-Eddy wrote on 9/26/2021, 12:27 AM

Hey Marc I posted this exact same thing on another thread here. It may be "bundled" but on the New Blue products it shows that Vegas Stream is "not activated" and needs a serial number. It also states "License Error: Invalid signature" So far new Blue has only replied with/asking what versions of Vegas do I have.

levijudah wrote on 9/27/2021, 1:58 PM

Should I "de-activate" Vegas Pro 19 b361 before I "un-install" it and re-install b341?

levijudah wrote on 9/27/2021, 2:02 PM

It is bundled with Vegas Pro as well. Make sure Vegas Pro is activated - then open Vegas Stream.

I verified Vegas Pro is active and Vegas Stream opens fine but according to New Blue it is not?

jetdv wrote on 9/27/2021, 4:19 PM

@levijudah, I think that's just an issue in the App Manager. Please just try using it and all should be fine.

Dave-Wallin-Eddy wrote on 9/27/2021, 10:24 PM

It is bundled with Vegas Pro as well. Make sure Vegas Pro is activated - then open Vegas Stream.

I verified Vegas Pro is active and Vegas Stream opens fine but according to New Blue it is not?

Exactly the same here. Waiting on New Blue to get back to me with the solution.

levijudah wrote on 9/27/2021, 11:11 PM

Hey, Thanks, guys! Got it now. Really appreciate your help.