Motu Vegas Bug

Guitarmang wrote on 4/9/2010, 6:25 PM
Hi,
I have the Motu HD896 firewire interface. I'm using the asio drivers. When I turn it off, and unplug it, then go to preferences, audio device, and choose the onboard sound card driver (windows classic wave driver), click apply, close out of Vegas, restart computer, open Vegas back up, I get an error. No MOTU Audio device could be found. Make sure your MOTU Audio devise is connected, powered on, and that the drivers are installed. Vegas Pro Version 9c. Whats up with this. It's very annoying.
Thanks, Guitarmang

Comments

musicvid10 wrote on 4/9/2010, 6:28 PM
What it might mean is that your onboard audio device may not be enabled. You do this in Computer->Properties->Device Manager.
Guitarmang wrote on 4/9/2010, 6:43 PM
Yes.
Guitarmang wrote on 4/9/2010, 6:45 PM
My onboard soundcard is enabled, and works fine.
Guitarmang wrote on 4/9/2010, 7:13 PM
Anyone From Sony to answer this?
Thanks
musicvid10 wrote on 4/9/2010, 8:18 PM
"Anyone From Sony to answer this?

You are less likely to get a response from Sony here on the user forums than by following the Support link at the top of this page. Did you read the preamble?

" The Sony Creative Software discussion forum is a peer support area where you can share tips and advice with other Sony Creative Software product users. We monitor these boards periodically. However, if you require immediate technical support, please choose from the options on our Support Home Page."
pwppch wrote on 4/10/2010, 4:31 PM
The warning message is from the MOTU driver not finding the hardware. This makes sense since you turned it off.

When Vegas starts, it looks for all ASIO drivers registered on the system. Since the driver is installed, there is no way for Vegas to know that the hardware is not turned on. When Vegas loads the driver to confirm it is valid, the MOTU driver fails with the error message you see. Not all drivers fail this way, but MOTU does.


Peter
Guitarmang wrote on 4/12/2010, 3:37 AM
"When Vegas starts, it looks for all ASIO drivers registered on the system. Since the driver is installed, there is no way for Vegas to know that the hardware is not turned on. When Vegas loads the driver to confirm it is valid, the MOTU driver fails with the error message you see. Not all drivers fail this way, but MOTU does."

Thanks for the reply,
This is not happening with Samplitude or Reaper. Seems to me that if you selected the onboard soundcard drivers (wdm), then hit apply, it should stay with that driver instead of looking for the ASIO driver on start up. Sony should look into fixing this.
Thanks, guitarmang
pwppch wrote on 4/14/2010, 2:18 PM
This is not happening with Samplitude or Reaper. Seems to me that if you selected the onboard soundcard drivers (wdm), then hit apply, it should stay with that driver instead of looking for the ASIO driver on start up. Sony should look into fixing this.

The reason you do not see this error dialog in either of these apps is that they do not test for hardware validity at start up. They wait for the user to select or attempt to use the driver before they check for driver usability. Vegas tests hardware validity at start up. There is no point in allowing for the use of a missing or disabled device.

There is nothing to fix, as even if the MOTU fails, it does not reset your last used device unless it is the failed device. If the last used device fails, then the default mapper device is selected as it will always exist, even if it is an empty device.

I do agree that a rescan option would be nice, so that if you did forget to power up your MOTU, you could use it with out first exiting and re-starting Vegas.

Peter