I have tried digging through the knowledge base info and the current and older posts on this forum but didn't find any answers to my issue.
I saw the thread that Farow posted regarding his "freezing" issue but mine is even more basic than that.
Background: I was using the trial version of Movie Studio 10 and used it for a number of videos for upload to Youtube etc. without any issues at all. After the trial period expired I opted to purchase the Platinum version. I've had nothing but grief ever since. I have uninstalled and reinstalled the software but end up with the same results.
Specific Problem: When I bring a video (happens to be in .wmv format) into MS it plays just fine except that if I let the video play all the way to the end the computer freezes when the file is done playing. If I stop it before the end I can go back and play it at different sections with no issue. I can split frames etc. My only issue is that if I let the video play completely to the end then everything locks up and I have to use the Task Manager to shut it down.
Anybody experience this issue?
Thanks in advance,
Dominic
I saw the thread that Farow posted regarding his "freezing" issue but mine is even more basic than that.
Background: I was using the trial version of Movie Studio 10 and used it for a number of videos for upload to Youtube etc. without any issues at all. After the trial period expired I opted to purchase the Platinum version. I've had nothing but grief ever since. I have uninstalled and reinstalled the software but end up with the same results.
Specific Problem: When I bring a video (happens to be in .wmv format) into MS it plays just fine except that if I let the video play all the way to the end the computer freezes when the file is done playing. If I stop it before the end I can go back and play it at different sections with no issue. I can split frames etc. My only issue is that if I let the video play completely to the end then everything locks up and I have to use the Task Manager to shut it down.
Anybody experience this issue?
Thanks in advance,
Dominic