Movie Studio 12 reinstall on Windows 10

Chris-Brits wrote on 1/18/2021, 9:08 AM

I have a paid-for version of Movie Studio 12 and am trying to reinstall it on my new Windows 10 pro 64bit laptop.

In the Magix support download center, when I click on the Download link, it downloads the installation App.

When I click install, the "allow App to make changes to this computer" message pops up but when I click "Yes", an error message pops up advising: C:\Users\Chris\Appdata\Roaming\MAGIX\Installationsmanager\MxDownloadManager.ini enthält eine falsche Pfadangabe"

I translated the last bit from German and it states "contains an incorrect path specification"

When I click "OK" the message box disappears and the Movie Studio 12 Installation starts.

During installation, the installer advises it needs the following software component, Microsoft .NET Framework 3.5 SP1, to be installed as part of the process.

When I click accept, it starts downloading this software component but terminates at the end with an error message "Download was corrupted".

When I close this message box, the Movie Studio 12 installation process simply terminates.

I have repeated the download process a few times with the same result.

I have full screenshots of the process.

Please assist.

Comments

j-v wrote on 1/18/2021, 9:50 AM

I never saw this problems by before starting the installation
- in the Windows account manager you have to be the administartor with all the rights.
- the installation file for VMS 12 has to be opened by rightclik and set to be installed as adminestrator
- and in the properties make these changes( on Dutch Windows version)

So maybe the program has first to be uninstalled and than change those settings.

met vriendelijke groet
Marten

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Marc-Wheatley wrote on 2/17/2021, 3:51 PM

I am having the exact same issue. I have downloaded the install and it comes up with the same error message. I have not successfully installed the software. Anyone actually got this working yet?

EricLNZ wrote on 2/17/2021, 4:12 PM

You could try finding the required NET framework file on a Microsoft site and downloading from there to see if it makes any difference. Then install MS12.

Marc-Wheatley wrote on 2/17/2021, 4:34 PM

You could try finding the required NET framework file on a Microsoft site and downloading from there to see if it makes any difference. Then install MS12.

I literally did that moments after posting that message. I installed Microsoft .NET Framework 3.5 SP1 directly from their own website.

 

I still got the same error of the missing "mxdownloadmanager.ini" file, but the software is now installed.