Movie Studio Platinum 17 Crashing. Every. Time

Ike-Graul wrote on 5/13/2020, 6:17 PM

It worked fine for two days. Now, it crashes the first time I click on anything, and I'm getting the following details:

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 143)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Fault Address:       0x00007FFE521109F0
   Fault Offset:        0x00007FFE521109F0
 

Anyone have any ideas?

Thanks!

Comments

crule wrote on 5/14/2020, 12:23 AM

I'm getting crashes on every start up as well -- just upgraded from 15.

Ike-Graul wrote on 5/14/2020, 9:23 AM

I have done some searching on the forums and saw there was a persisting issue with AMD processors/graphics cards. My entire system is Intel-based (processor/gpu), so I don't THINK that's my issue unless I'm missing something else?

j-v wrote on 5/14/2020, 10:03 AM

My entire system is Intel-based (processor/gpu),

And that is?
CPU
GPU
RAM
Driverversions

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)