movie video has stop working

jaruporn wrote on 6/24/2014, 11:45 PM

i find this when i open vegas programm on my PC plz help me to fix it

Problem Description
Application Name: Movie Studio
Application Version: Version 13.0 (Build 184) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
Fault Address: 0x000000013F6B6B77
Fault Offset: 0x00000000003C6B77

Fault Process Details
Process Path: C:\Program Files\Sony\Movie Studio 13.0\MovieStudioHD130.exe
Process Version: Version 13.0 (Build 184) 64-bit
Process Description: Movie Studio

Comments

Steve Grisetti wrote on 6/25/2014, 7:24 AM

Did the program used to work and then suddenly stop -- or have you never been able to use the program? Have you been able to use previous versions of the program?

What operating system are you using? Have you ensured your OS is fully updated as well as that you have the latest version of Quicktime?

What processor are you using and how much RAM do you have? How much free, clean space is on your hard drive? When did you last run Disk Cleanup and Disk Defragmenter?

What model of camcorder is your video coming from and what format and resolution is it? Are your project properties set up to match your video specs?