ms10 Plat quits working after short time

romagjack wrote on 12/18/2010, 10:41 AM

Just upgraded from ms9 plat. 10 works great for awhile then slows down and quits as I add more images and video, If I save the project and reboot the computer I can do more editing and add more media for awhile. It just "chokes" as I add media. Using Win7 32bit dual core with 4g ram and 3gb hard drive space. vms9 worked well when I made some changes to prefs, but I can remember what I did. Eugenia had some tips that worked great for 9. Anything similar for setup for 10? Thanks.

Comments

Eugenia wrote on 12/18/2010, 10:45 AM

What kind of video format your footage is exactly, from which camera?

romagjack wrote on 12/18/2010, 11:15 AM

New Canon SX30IS 1280x720 .mov files. I just rebooted and none of the that I had put into the timeline show in the preview window - just a solid color preview screen. When I previewed the timeline, a message appeared that windows needed to close programs because of low memory. ms10 doesn't seem to be handling memory correctly. I was told that ms10 improved .mov file handling. Thanks

MSmart wrote on 12/18/2010, 11:23 AM

Did you look through previous posts or do a Search? Here's a (very) recent one that may help:

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?MessageID=741685

Edit your System Info

romagjack wrote on 12/18/2010, 1:06 PM

Thanks, I did the 2GB memory cap fix for the .exe (couldn't find some of the other comparable files that were in ms9 - the PE10k.dll was already checked for "> than 2gig address space) and that seems to have fixed the problem. Rarely, I still only get audio when I preview a file, but I can deal with that by simply "opening in player" to see the video before dragging to timeline. I, too, thank everyone for contributing to this forum. Movie Studio is a great program when it is working properly.

romagjack wrote on 12/19/2010, 5:55 AM

Well, I spoke to soon. I was able to do more editing without a problem, but now when I try to play back the timeline, there is no video in the preview window - just solid color. A message box came up to send a snapshot to Sony and I did, but I don't expect to hear from them. Another message referenced "microsoft sound mapper doesn't exist". Any suggestions? Thanks.