MS14 advanced render gives white noise audio on Feb trial - any?

jamesb72 wrote on 7/11/2017, 2:36 AM

I started with Movie Studio 12, which I really liked, but it couldn't smoothly preview gopro video, which was fixed in 13 but the touch interface is horrible, which annoys me every time I edit. I was pleased to see 14 fixed this, and downloaded the 30 day trial in February, I edited a short video and tried to render out advanced with my usual settings (1080/30/16Kbps) only to find sound was just white noise - I've occasionally had silent audio rendering from MS12/13 so normally re-render resolved, but restarting/re-rendered with same result, only way I could get sound was to render in simple mp4 which isn't what i want.

I raised a ticket with Magix but they didn't come back either to say this was a known issue or any suggestions, i asked if trial could be stopped so I could try again in a few months which they wouldn't do, and have also asked if I can get a new trial code to check if this works now for me, which they have said they don't have authority to do, so I don't really want to buy MS14 Platinum to find its unusable ?

I guess unless you pay Vegas price, they don't provide support. Has anyone else had white noise on rendered video probems and know if this has been resolved with updates since February?

I can't find any release notes, or fix lists on Vegas website - is this available ?

Comments

Marco. wrote on 7/11/2017, 3:09 AM

The white noise audio issue is fixed in current builds.

jamesb72 wrote on 7/11/2017, 3:29 AM

Thanks Marco, that is great news - I just phoned Magix support and they are much more helpful on the phone and are sending me a 7 day code so I can recheck this, so assuming that works I can buy MS14P and be rid of the awful touch interface forever ;)