My email with my serial numbers got auto deleted in my email!

Mattf wrote on 4/24/2024, 6:03 PM

I purchased Vegas pro 21 on amazon and it worked great it even came with a copy of Boris Fx primate key acid and music studio the only issue I'm having is I had to buy a new computer and unfortunately I didn't realize the email would auto delete in junk so I lost all of my serials is there anything I can do my purchase came with a Voucher code but I can't use it again since I allready used it I really don't want to have to purchase it again

Comments

EricLNZ wrote on 4/24/2024, 6:43 PM

@Mattf If you had it working previously then it's registered with Magix. Go to your Magix account and under My Products you should see your VP21 and its serial number.

Mattf wrote on 4/24/2024, 7:45 PM

I tried that but I couldn’t find it! In the page could you send a link? I never added it in the website

Dexcon wrote on 4/24/2024, 8:13 PM

The following is a link to MAGIX's webpage:

https://www.magix.com/us/

In the top RH corner of the webpage is an icon which is for your MAGIX 'My Account'. Login to your 'My Account' and then click on the second item - 'My Products' - and there you should get an itemised list of all your MAGIX and VEGAS registered products along with installation links.

It is unlikely that you'll find there the serial number for BorisFX Primatte Studio as this will be a BorisFX issued serial number. You'll likely need to access your BorisFX 'My Account' to locate its serial number assuming that you previously registered and activated Primatte Studio.

Last changed by Dexcon on 4/24/2024, 8:17 PM, changed a total of 1 times.

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Former user wrote on 4/24/2024, 8:18 PM

@Mattf I have two emails, Sky & Gmail, both can be found online with my past emails, have you tried looking into that route to find your old emails?

EricLNZ wrote on 4/24/2024, 8:23 PM

I tried that but I couldn’t find it! In the page could you send a link? I never added it in the website

@Mattf Sorry I meant to include the link in my post but anyway Dexcon has shown you where.