Comments

Dexcon wrote on 12/7/2023, 5:27 PM

If you are trying to activate Vegas Pro on your new computer, you will need to use the email address and password that you used to first purchase/register/activate Vegas Pro at the time of its purchase.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

ZibZobKim15 wrote on 12/7/2023, 8:10 PM

Well I've got the correct user name and new password but now where do I go to complete the process.

 

Dexcon wrote on 12/7/2023, 8:55 PM

If you have tried activating Vegas Pro using the email address that was originally used to purchase/register/activate Vegas Pro and whatever password is associated with your MAGIX My Accouint linked to that original email address and activation does not work, you will need to contact Vegas Support via the Contact Support link at the bottom of the following Support webpage - https://www.vegascreativesoftware.info/us/support/vegas-pro--1/

In contacting Support, it would help the Support team a lot if you provided details about your Vegas Pro such as the version, date of purchase, its serial number, the email address that you used to purchase/register/activate Vegas Pro, the purchase order number (if available).

I'm not sure why there was a need to change your MAGIX My Account password just because of having a new computer. Your original MAGIX My Account email address and password should have worked fine on any computer. Certainly, I've never needed to change my MAGIX My account password on the many times I've got a new computer.

The activation process is to open Vegas Pro and it will lead you through the activation process on a new computer by first asking you for your MAGIX My Account details (i.e. email address and password). After linking to your account, the activation process will then ask you to enter your Vegas Pro serial number and the original email address again, and then it will continue the activation process which includes asking you to hit an OK button on two occasions I think it is.

Last changed by Dexcon on 12/8/2023, 4:05 AM, changed a total of 1 times.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

ZibZobKim15 wrote on 12/8/2023, 6:42 AM

Where do I find the serial number? I entered numbers and letters shown on my movie editor start up page but they weren't accepted.

 

j-v wrote on 12/8/2023, 6:58 AM

In your Magix account/My Products

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

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