New motherboard - Movie Studio will not start

Jillian wrote on 11/2/2014, 10:09 PM
My motherboard died and I installed a new motherboard and CPU.

I am using Windows 7 - 64bit and have Movie Studio 12 platinum (32 and 64bit) and Movie Studio 13 Platinum - 64bit installed along with DVDA and Sound Forge. I have been able to get everything on the computer to run except the three versions of Movie Studio. I had to re-register DVDA, but then it started with no problem.

All three versions of Movie Studio were working before the Motherboard died.

I have tried starting Movie Studio regularly, and as Administrator, and I have tried starting them with Control/Shift, but all I get is a momentary twirl of a blue circle and no other action.

I have also gone into File Explorer and double clicked on the appropriate EXE file, but again, nothing happens.

The new Motherboard is an Asus Z97 Deluxe, and the CPU is an Intel Core i7-4790K.

Any suggestions would be greatly appreciated!!!

Comments

PeterDuke wrote on 11/2/2014, 10:23 PM
Try uninstalling all versions, delete any movie studio folders you can find, clean the registry with say CCleaner and reinstall (test after each install). You will of course have to reset your defaults and preferences.
Jillian wrote on 11/2/2014, 11:15 PM
Hi Peter,

Thank you very much for the quick reply. I have uninstalled and cleaned, then reinstalled. I now have MS 12-64bit and MS 13-64bit up and running. For some reason, MS 12 32-bit hangs when it tries to "initialize DirectX plug-ins." BUT, I only use MS 12 32-bit when I have some old DV footage that needs editing, so I am not overly concerned.

By far the most important thing is that I have MS 12-64bit working, which is what I use for 99 percent of my editing.

It is so frustrating to get up one morning with a big project breathing down your neck and your blasted computer won't start. I've now lost two weeks but thanks to you am back in business.

Again, thanks for your rapid response!!!!

Jillian
TheHappyFriar wrote on 11/3/2014, 5:13 AM
Silly question, but did you do a fresh install of the OS when you installed the new MB?
Jillian wrote on 11/3/2014, 4:54 PM
You never know what will happen with a new motherboard and CPU, but full versions of Windows will usually re-load without too many problems. I've never had a OEM version of Windows work without a clean re-install.

In this case Windows 7 came right up and all I needed to do was remove the old motherboard drivers and load new ones from the Asus install CD. I don't use any of the Asus utilities because I've had too many problems with them over the years.

I then uninstalled and re-installed Norton and re-authenticated Windows 7 with Microsoft. Every program except Sony products worked without problems. DVDA and Sound Forge I just had to re-register, but Movie Studio had to be uninstalled completely and re-installed to even be able to re-register. I still have not been able to get Movie Studio 12-32bit to completely load, so I have just removed it from the computer.
TheHappyFriar wrote on 11/3/2014, 8:15 PM
I never bothered upgrading my MB w/o reinstalling the OS because when I haven't there has always been issues. Always.

Here's how I look at it: you spent a day trying to figure out what's wrong. Or, you could of spent the day reinstalling the software you wanted and been working already.
Byron K wrote on 11/4/2014, 12:45 PM
Did you install Movie Studio as administrator?
Jillian wrote on 11/4/2014, 2:40 PM
Friar,

Yes, it's always six of one and half-a-dozen of the other. You've always got to put up with problems when you deal with computers.

Your Way - The first problem for me is just finding all the 40 or 50 programs I normally use, along with all their relevant information, then installing them and setting them back up. Next, at least ten will have problems of one sort or another while getting them up and running - for instance, two of the three Sony programs I re-installed have problems. One won't load, and the other can't find all of its plug-ins.

My way - I have to deal with the driver and program problems associated with keeping my Operating System. I always find I've lost a critical serial number or can't remember all the tweaking I've done and it takes months to get my system back to where I had it.

I don't know if there is any clear winner in all this, although many people swear by the value of having a freshly installed Operating System.
Jillian wrote on 11/4/2014, 2:49 PM
Hi Bryon,

Yes, I installed as administrator. Movie Studio 12-64bit is now back up full speed. MS 12-32bit never would completely load and I've uninstalled it. MS 13-64bit won't find the Boris plug-ins or my Vaast plug-ins, so I think I need to re-install them.

I don't ever remember having any problems with Sony programs after a hardware upgrade or replacement, so it's a real mystery why all this has happened.
PeterDuke wrote on 11/4/2014, 4:53 PM
" can't remember all the tweaking I've done and it takes months to get my system back to where I had it."

I can relate to that. I am one of those who believes in periodic reinstalls of Windows (well actually, restore of system image with clean installs of must-have apps). I should keep a notebook of the tweaks I do along the way since when I reinstall I seem to forget a few. Maybe next time. :)

The time consuming part is installing all those security updates! "What a tangled web we weave" with the internet (World Wide Web).
TheHappyFriar wrote on 11/4/2014, 8:56 PM
Maybe I'm more organized. I keep things I *NEED* handy. When I went from XP to 8 I had everything I needed on & running that day. All other install files were either on a disc in my desk or a download away, but either way I didn't waste time saying "Now where is...."

According to board timestamps you've spent ~2 days handling this and got nowhere. My way would of had you up and running after one day if you had things organized. Just like backups, it's all about being prepared. Lesson learned over a decade ~15 years ago for me.