New update installation issues? (SOLVED)

Chris-Harwood wrote on 1/16/2019, 8:46 AM

Running build 352 and this morning informed of update. Clicked to proceed and was then informed couldn't update with program running (needed re-start too). Clicked ok... nothing. So... go thru the procedure again, but this time shut down Vegas Pro 16 once the download started. That only seemed to stop the download. Either way, nothing was updated... confused?

Comments

Chris-Harwood wrote on 1/16/2019, 8:52 AM

also tried "install when program closes".... always same message.... "installer unable to update with program running". hhhmmm. Posted above in the "sticky" too.

Chris-Harwood wrote on 1/16/2019, 8:55 AM

lastly....now I get the "update available" window each time I open Vegas... which seems not to be working in my setup.
Win10 i7 4770K CPU @ 3.50GHz ...intel HD4600 graphics card, 16RAM

VEGASDerek wrote on 1/16/2019, 9:02 AM

It sounds as if a VEGAS process may still be running in the background. I would restart your PC and then try updating.

Chris-Harwood wrote on 1/16/2019, 12:20 PM

that was it. THANKS!