Blink,
I think you and me are on the same wavelength here. Problem is how is Laer going to get 7.0d if he just bought 8.0?

Perhaps if he asks tech support they'll give him a serial number for 7.0.

Bob.

Thanks for your responses...

How did it get worse with an upgrade?

Is an HD support issue a known issue with v8? Is it specifically HD footage that's the problem?

"Problem is how is Laer going to get 7.0d if he just bought 8.0?"

This has come up quite a few times now since many people are turning back to 7d until they can get things settled with 8. His version 8 license SHOULD work with 7d.

There is an archive sight around somewhere that you can download from that has all the previous versions. Can't off hand remember it but it has been posted a few times now.... do a search and you'll find it.

I found the link:
http://download.sonymediasoftware.com/archive/vegas/

"How did it get worse with an upgrade?"

There have been a lot of pretty major additions since version 7e (ie: smart render, avchd editing, 32 bit color, pro titler....etc) and the dust from those additions has not quite settled yet. I'm sure Sony is on top of it and dealing with the issues, but in the meantime many people has returned to the stability of 7d.

I have both 7d and 8b on my machine and use 8b most of the time, but there are the odd set of HD clips that I run into which raise hell with 8b at which point I will fire up 7d.

Unfortunately I doubt the V8 serial number will work with anything but V8, I have each version back to 4 and they each have their own serial number.

Bob.

I think you're getting just one perspective from Blink and Bob.

I notice you didn't say where this HD footage is coming from? HDV from a Canon camera? AVCHD?

Some media works better than others. What are you putting onto the timeline?

Rob Mack

well, i'm on 8b and (touch wood), haven't come across any problems. however, my camera's sony (hd), and everything i put on the timeline i make sure is vegas friendly....

lesle

"Unfortunately I doubt the V8 serial number will work with anything but V8, I have each version back to 4 and they each have their own serial number."

Sorry Bob... you're right. I remembered the numbers as being the same (carried forward) but just went back and checked.... they're not.

It's just sequential .tiff files I made in AfterEffects. So, no codec or anything unusual.

It's just sequential .tiff files

.tiff requires quicktime to use. That could definitely be an issue. Change them to PNG or PSD and see if they work better for you.

I've got the latest QT... but I'll experiment with various formats.

Actually, having the latest quicktime doesn't always work in people's favor. It's been problematic for all sorts of people using all sorts of software. Putting that aside, Tiffs have always been trouble for Vegas because it has to go out to quicktime to read them. A tiff sequence makes it that much worse. I think targas might be better but PNG would be best. I just don't know if aex can make png sequences.

<edit>Vegas has never worked well with Tiff files, afaik. This one has nothing to do with Vegas 8.

Rob

Ya, I just read about that in another response (another thread I started). I normally use Targas, and only used TIFF's for this one project.

I'll look into other formats. Hopefully Targas work, as that's my weapon of choice.

I'm new to Vegas, as I only recently switched over. Previously used Premiere (....sort of.... I actually found AfterEffects worked better for me, and that Premiere was essentially only useful for capturing footage from my DVCam). I got the Vegas package for the DVD authoring (with the editing part of it being a nice bonus and upgrade from Premiere).

I'm still waiting to see what Sony says in their response to my email to them.

It's unfortunate about the tiffs, but Vegas and QT seem to just rehearse the old Who's On First? vaudeville routine when you put a tiff sequence on the timeline.

Rob

With any HiRes Still sequence it can help to turn off waveforms and thumbnails. That old P4 is probably struggling a bit as well.

Bob.

I'll try that too, although it seems obvious now that Vegas has a known issue with TIFF files and HD support.

The official response from Sony, unfortunately, was what I expected... They just threw me a link to the knowledgebase, ignoring my request to have them suggest what might be the problem. As a paying customer, I'm really angered by how many companies these days claim to support their products, but when contacted, simply throw you to the forums and/or knowledgebase.

I must say, though, that I am impressed and appreciative of the feedback I've been getting at these forums from the users here... but Sony themselves should properly respond to paying/registered customers.

Yeah, but the Sony guys just write the code--the people here actually use the software to do stuff. Plus, there are a lot of people here, so you get a wide range of experience, and quite a few of them are on-line often, so you usually get feedback quickly.

A few of us even shower more than once a week, and you know that's a good thing.

As far as the tiff sequence goes, it has nothing to do with HD. It's just Tiffs and Quicktime. HD may make it seem worse but it's always been a problem in all project formats. You put a pile of Tiffs on the timeline, Vegas gets to the first one, asks Quicktime to deal with it, it does, Vegas gets to the next tiff, asks QT agaian, and so on.

The solution would be for SCS to build tiff support into Vegas. My guess is it'd cost end users a little more but you'd probably not notice it.

One option for SCS could be to sell an add-on set of non-free codecs to support this, DVCPro, Red, etc.

Rob Mack

Hello again, guys...

Not using TIFF's is not a big deal, if that's what is in fact happening... I'm just annoyed that Sony, who made this, and took my money, won't tell me themselves about any quirks, solutions, etc. My idea of support is something more than 'tossing me over to the other users'. It's particularily annoying, not only after giving them my money, but also after me going through the trouble of registering, filling out all their question forms, writing them a detailed message with all the required info... only to get a generic toss over to the forums/knowledgebase... like I'm some guy asking some question that would be easily answered if I were to bother to read the manual. When I write to the company, it's because I have a specific question I would like answered by the guys who actually programmed it. Users can be very helpful, but there's no guarantee that what they say is correct... which can be a bit risky (or lead you to wrong conclusions and/or actions)... and waste what could be precious time.

But, again, I'm impressed and appreciative of the fast and helpful responses/suggestions I am getting from the users here. I'll experiment with various formats, etc when I have some time.

Cheers

Knowledge base answer ID 2749 deals with this

They link to http://www.filehippo.com/download_quicktime_player/?1058 this has links to all recent versions of QT. 7.3 seems to be stable.

HTH,

Konrad

Oh yeah, their help request page is pretty discouraging.

Rob

That's a different quicktime problem, but yes quicktime exploded in everyone's face a while ago. I still see FCP users struggling with this.

The Tiff thing is not actually a bug, it's just bug-like.

Rob