NewBlue Titler won't install

ggrussell wrote on 9/21/2016, 9:25 PM

I have two purchased copies of Studio 13 Platinum.  Installed one on my desktop.  Looks fine.  Installed the second one on my year old Asus ROG laptop.  Never really used the laptop for video editing, but thougt I would install the second copy on it.  For some odd reason, NewBlue Titler will not install at all on the laptop.  I've uninstalled and reinstalled 3 times now.  I used the same disc that I used to install on the desktop.  Just really odd.  Movie Studio runs fine.  Just no NewBlue Titler

Laptop has i7 4720HQ @2.6GHz, nVidia GTX960M, 16GB RAM, 512GB SSD and 1TB HHD. 

Any suggestions?

Comments

Markk655 wrote on 9/22/2016, 4:40 PM

Put in a support ticket at newbluefx. They are usually very quick at responding.

ggrussell wrote on 9/24/2016, 7:09 PM

NewBlue support sent me the latest file via email.  Now Titler EX is working.   Great support!

Markk655 wrote on 9/25/2016, 7:06 PM

They are definitely great at what they do!