tsoilihoi asked on 03/08/2017, 07:12 AM
I have accomplished much with Movie Studio 13 and moved forward to 14 with a great amount of optimism... There are a lot of changes in 14 and the documentation is sparse... also the defaults are different. I think I'm getting used to the placement of tools. I contacted support and the response was fast, however I initially had a lot of questions and its taking quite awhile to get up to speed. I guess some videos will appear on Youtube to help out, but most are related to Sony's Movie Studio 13.
I choose to put up clips, many 4:3 (that's how they were filmed) on my website... Using an ftp client. Youtube is not my first choice...
A problem continues with creating mp4 clips that play on different platforms. The Sony avc/mvc memory stick sd ntsc widescreen 6256 creates a great sized file, however the movies will not play on LG or Samsung Smart Phones, some iphones and some internet browsers. The Internet 1920x1280 30p profile works but creates a huge file. A file created with the former is say 50 mb, whereas the latter's is 150 mb. The 4:3 profiles are few and the image size small with large borders. This requires that the image be cropped in. I used Applian's Converter and that solves the problem, albeit an additional step.
I am glad that I found this forum...
I must comment that the sales department does not answer their phones, the registration wizard does not recognize serial numbers, I hope that Magix will get up to speed which will help me get up to speed. I'm giving this a go, however I must say that when I did get through on the phone, I asked for a refund, info was taken and the request seems to have fallen into a black hole. Upon further study... the warranty from Sony Creative and Magix both state that downloaded products are not refundable as there is a trial. I did not take advantage of that basically because I imagined that there would be hassles and I had no idea what would become of version 13 and its components with the installation of a trial. I also trusted it would be a seamless transition and the price was right. So I just went ahead on the special offer. I will give Magix the benefit of the doubt, but as of now, contact with Magix is basically non-existent and email support is by its nature, very cumbersome.
Any thoughts on how to produce a mp4 (h.264) file that plays on a variety of platforms (newer clips are widescreen and older ones are 4:3 format)? And it would be nice if Magix or someone would produce a video detailing the changes.