Someone is shooting a video of our company and wanted 1 minute of 'B' roll from one of our remote locations. Our guy there says 'no problem' I'll send it, I have a new HD vidcam (don't know brand).

Well deadline is here and he can't get the footage off the camera as it uses the hard drive vs mini-DV. Claims the software he downloaded is corrupt. WMM won't work for him.

Any suggestions... we only need raw footage & they will edit. I'd like to tell to send his camera & take one for the team.

Really appreciate it!