OT: New Product-DV Rack
snicholshms
wrote on 8/18/2004, 10:57 AM
Comments
Jsnkc
wrote on 8/18/2004, 11:03 AM
Spot|DSE
wrote on 8/18/2004, 12:37 PM
I'm just waiting for Serious Magic to get back w/me on a fact-check. However, I suspect they're at WEVA for the rest of the week.
farss
wrote on 8/18/2004, 3:20 PM
I'm having a problem with the beta, they've come back to me about it but no resolution as yet.
Problem occurs with large AVI T2 files, Vegas will not import them.
AVI T1 files Vegas doesn't like the audio and builds a proxy. This is very odd as both files data streams would be identical as they're from ADVC-300. I've had the same kind of issue with AVI files from ULead MSP 7 as I'm having with AVI T1 files from DV Rack.
All this is making me a little nervous.
Bob.
Problem occurs with large AVI T2 files, Vegas will not import them.
AVI T1 files Vegas doesn't like the audio and builds a proxy. This is very odd as both files data streams would be identical as they're from ADVC-300. I've had the same kind of issue with AVI files from ULead MSP 7 as I'm having with AVI T1 files from DV Rack.
All this is making me a little nervous.
Bob.
Stephanb
wrote on 8/18/2004, 3:48 PM
Spot:
A few of our folks are in fact at Weva. However our support team and programmers are still here :)
What fact-check are you waiting to get a reply on?
Farss:
I will go check with engineering to get an update on the issue you have outlined.
A few of our folks are in fact at Weva. However our support team and programmers are still here :)
What fact-check are you waiting to get a reply on?
Farss:
I will go check with engineering to get an update on the issue you have outlined.
farss
wrote on 8/19/2004, 5:28 PM
Just had an email from them, bug replicated and fix in progress.
Wish every other software company had such good customer support.
Bob.
Wish every other software company had such good customer support.
Bob.