OT: Why are the SCS forums so freak'in slow?

Steve Mann wrote on 8/5/2011, 2:13 PM

Some days the servers get really busy, but I am not noticing any slowness today.

HyperMedia wrote on 8/5/2011, 3:40 PM

Yes...my connection to SCS forum is really slow!

Ros wrote on 8/5/2011, 3:51 PM

Same here, it has been slow for the past weeks.

Former user wrote on 8/5/2011, 7:14 PM

Slow for weeks... By far the slowest site I visit on a daily basis.

reberclark wrote on 8/5/2011, 7:39 PM

Yes, slow on both FF and IE9, has been for a very long time here.

craftech wrote on 8/6/2011, 3:11 AM

Seems to vary.

John

ushere wrote on 8/6/2011, 3:16 AM

Seems to vary too..... but the last three days have been really bad. (australia)

Richard Jones wrote on 8/6/2011, 3:41 AM

Particularly slow today (near London) but yesterday was OK.

Richard

Christian de Godzinsky wrote on 8/6/2011, 5:51 AM

Recent bug fix releases of SW always makes this forum slow. Has there been any recent updates?

Be again prepared for slow response When VP10f will be released - whenever that might be!

Christian

Randy Brown wrote on 8/6/2011, 6:23 AM

Seems to vary too..... but the last three days have been really bad. (australia)
ditto (US)

Wolfgang S. wrote on 8/7/2011, 2:23 AM

It is also very slow here - since a few weeks (Austria).

Was faster before.

JJKizak wrote on 8/7/2011, 5:21 AM

I think we need a definition of what is slow---1-sec., 2,3,4,5,6, or what?
JJK

rs170a wrote on 8/7/2011, 5:40 AM

It's taking me anywhere from 5 to 15 seconds to go from post to post, even ones that I've already looked at so they should be cached (Firefox 5.0, XP Pro SP3 on a 4.3 Mbps DSL connection).

Mike

Jøran Toresen wrote on 8/7/2011, 6:06 AM

SCS is aware of the problems, see this thread:

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?Forum=4&MessageID=759849

This is what ForumAdmin said:

“Sorry for the sluggishness in the forums over the last several weeks. We are working on the problem, and have made some changes to hopefully improve response times in the short term.

In the longer term, we are working towards moving our website to a new hosting facility in July, with new servers and systems. We expect to see a marked improvement at that time, and will continue to do what we can to keep things running more quickly in the meantime.”

Jøran Toresen

rraud wrote on 8/7/2011, 6:49 AM

RE: OT: Why are the SCS forums so freak'in slow?

Thanks for that info Jøran.
I hope the IT dept. is faster than their SCS tech support, otherwise it will be like this for quite a while.
In terms of wait time generally 5-15+ sec.

Former user wrote on 8/7/2011, 7:14 AM

"SCS is aware of the problems..."

Thanks for the link, but note that the thread you referenced is dated 4 months ago. And a few weeks after that post the performance of the forums did get better. It's only been over the last month or so that the performance has started to degrade again.

UPDATE: I just discovered that if I view the forums while NOT logged in the performance is fine. But, viewing the forums while logged in the performance is awful. Anyone else see this behavior?

Jim

rraud wrote on 8/7/2011, 10:59 AM

"I just discovered that if I view the forums while NOT logged in the performance is fine. Anyone else see this behavior?"
> Yes, I was going to mention that.

i am erikd wrote on 8/8/2011, 8:32 AM

Yes, logging in does slow it down. Really slow here in Israel.

Erik

Randy Brown wrote on 8/8/2011, 9:16 AM

I think we need a definition of what is slow---1-sec., 2,3,4,5,6, or what?
up to 15 seconds on a cable modem

robwood wrote on 8/8/2011, 1:09 PM

yeh they're slow. i sometimes wait 15-30 seconds with a T1 connection... like today while trying to post this.

musicvid10 wrote on 8/8/2011, 8:48 PM

Well, after over five years of problems, the stalls, timeouts, and disconnects are back.

Sony can connect as many servers as they want, but until the basic issues with the forum software, databases, and search functions are corrected, the problems will persist. Why not just install phpBB? It works.

It took me nearly four minutes just to connect to make this post.
Slow websites are just sooooo twentieth century.
If Yahoo can fix their connection issues (and they have), SO CAN YOU!

Richard Jones wrote on 8/9/2011, 3:26 AM

Just to say my connection speeds seem to be back to something like normal. I'm logged in and have just managed to open the forum as well as move between subjects in something like a second or less using Windows 7, IE and a wireless router.

This, of course, raises the question of whether the problem is with the site or whether it is at the consumer's end --- although I suspect that many of those who are heavily involved in Vegas editing probably already have quite powerful machines in which case it might be down to the type of connection to the net or the ISP itself. Just a thought!

It would be nice to know if Sony has delivered upon its promises about the site (see Joran's post above) and, if not, when they plan to do so.

Richard

Editguy43 wrote on 8/9/2011, 6:41 PM

It is very weird when logged in the forum is slow, when logged out it is quite snappy, what gives, mighty peculiar.

Maybe SCS is ramping the new version of Vegas PRO and sucking up all their resources :-0 just a thought.

musicvid10 wrote on 8/9/2011, 6:47 PM

It doesn't take a powerful machine to access the internet. Nor does it take a fast home network. Throughput to the outside world is the same whether you are on 54Mbps or 300Mbps or 1000Mbps wired.