Play disappears

richard-dyszel6471 wrote on 9/25/2023, 5:59 PM

New problem on new installation of Vegas 20. I'll render a simple piece of video. Once the render is finished, I no longer have a play function for the project. I hit play and a box pops up saying "An error occurred while starting playback. The request is not enabled for this device." If I close that project and immediately reopen it from the .veg file, it all goes back to normal until the next rendering. This is new today. I had no problem yesterday.

Comments

EricLNZ wrote on 9/25/2023, 6:40 PM

This has cropped up over the years and there are threads about it. Currently I have encountered a variation of it with VMS17. I don't get the "An error occurred while starting playback. The request is not enabled for this device" message. Instead I get audio on preview sounding weird. Rather than restart my project I find going into the Preferences for audio device and changing it to another, clicking apply, then changing back fixes the problem. You could try that.

The fact that the problem has just started for you suggests something has changed on your system. Possibly a Windows or other update is the culprit?

richard-dyszel6471 wrote on 9/25/2023, 7:06 PM

Thank you, I'll check it out. As far as updates go, I do not have my editor connected to the internet, so there have been no updates that I have not authorized.

RogerS wrote on 9/25/2023, 8:21 PM

My guess is the same as Eric that the player is competing with VEGAS for access to the audio device.

mark-y wrote on 9/25/2023, 9:32 PM

This occurs in all versions of Vegas that I own, if the audio device is competing with another playback device that is open. Usually, selecting "Direct Sound Surround Mapper" in my Vegas Audio Device Preferences prevents the bad behavior, but it is important to know which audio device is in use by your offboard video player. Experiment with both until they no longer compete.

richard-dyszel6471 wrote on 9/27/2023, 2:11 PM

I want to thank you all for the help. I have tried changing playback devices within Vegas preferences, but it did not solve the problem. Out of curiosity, I opened Vegas 19 (still active on them machine), rendered a short piece and for the first time I got the same "An error occurred while starting playback. The request is not enabled for this device." notice when I tried to play the timeline. Could this indicate there's a setting outside of Vegas that's causing the problem? The only change I've made was to add OBS Studio to work with USB capture device. My Black Magic Intensity card is working and I get the error whether the new capture device is plugged in or not and opening and closing OBS doesn't change anything. I have not tried to uninstall OBS yet.

One thing I did note. If I render something, then try to play it on the time line I get the Error. But If I then go to preferences and change to Direct Sound Surround Mapper, hit apply, I can then play from the time line until I render and then the error message pops up again. If I then change back to Microsoft Sound Mapper, I can then paly from the timeline, but only until I render again and then the error pops up again.

richard-dyszel6471 wrote on 9/27/2023, 2:49 PM

I just found the solution...at least for me. Of course is doesn't seem to make much sense, but I did this:

Select Start  > Settings  > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Once I did that, the problem disappeared.

marcel-vossen wrote on 5/7/2024, 7:36 AM

I just found the solution...at least for me. Of course is doesn't seem to make much sense, but I did this:

Select Start  > Settings  > Privacy > Microphone . In Allow access to the microphone on this device, select Change and make sure Microphone access for this device is turned on.

Once I did that, the problem disappeared.

Thanks this worked for me, I remember changing that setting for security reasons lately...

Soooo can we all assume that Magix is spying on us and will not allow Vegas to work correctly before we give it full control over our microphones? 🤔😜

Dexcon wrote on 5/7/2024, 7:50 AM

Soooo can we all assume that Magix is spying on us and will not allow Vegas to work correctly before we give it full control over our microphones?

@marcel-vossen  ... You have got this soooo wrong. Start/Settings/Privacy/Microphone is a Microsoft Windows setting, not a MAGIX setting. Microsoft allows you to select what programs you want the microphone to be available for. If you don't want the microphone to be available for Vegas Pro, then tun it off in that Privacy/Microphone setting. If you want the microphone to be available in Vegas Pro, then you'll need to give Microsoft Windows permission to allow Vegas Pro to access the microphone and thus stop blocking it. Your choice. It's nothing to do with MAGIX.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

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C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

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Monitor is 2560 x 1600 @ 60 Hz

marcel-vossen wrote on 5/7/2024, 8:31 AM

Soooo can we all assume that Magix is spying on us and will not allow Vegas to work correctly before we give it full control over our microphones?

@marcel-vossen  ... You have got this soooo wrong. Start/Settings/Privacy/Microphone is a Microsoft Windows setting, not a MAGIX setting. Microsoft allows you to select what programs you want the microphone to be available for. If you don't want the microphone to be available for Vegas Pro, then tun it off in that Privacy/Microphone setting. If you want the microphone to be available in Vegas Pro, then you'll need to give Microsoft Windows permission to allow Vegas Pro to access the microphone and thus stop blocking it. Your choice. It's nothing to do with MAGIX.

It was meant as a joke, but I actually DON'T need any programm to have access to my microphone, I'm not using it in Vegas either, so why does Vegas need access to my microphone in the first place?
Apparently it does, because if you change that setting, vegas starts bugging you with these popups during playback of the timeline, I don't see the need?

RogerS wrote on 5/7/2024, 8:12 PM

I assume it's in case you want to use it for capture or to record straight to the timeline. It doesn't actually access the mic unless you do something to record.