PLEASE HELP--ERROR 0x8004e02c message missing

Jay Gladwell wrote on 8/16/2003, 7:24 PM
It happened again! I've lost 11 hours and have nothing to show for it. This is getting absurd!

At the end of the rendering--another 5.5 hours--for Prepare, this stupid message came up, again: "dvdarch.exe encountered a problem... and must close." CRAP!

The error mesage was: "Error 0x8004e02c message missing" I hope to heavens someone finds it, and soon!

Does anyone here have a solution for this? If so, it would be more appreciated than words can describe, I can assure you. I have to have this disc ready for the client by Monday morning.

Thanks!

Jay

Comments

SonyEPM wrote on 8/18/2003, 9:57 AM
can you prepare only without burning?
Jay Gladwell wrote on 8/18/2003, 3:29 PM
No. At the end of the prepare cycle is when I get the message. I tried prepare & burn and the same thing happened.
Jay Gladwell wrote on 8/19/2003, 11:38 AM
Okay, here it is...

It was my fault. My mistake. A gross oversight on my part. I was not using the DVD-A template mpeg file, I was using the plain MPEG2 setting.

However, the chapter makers are not being saved and/or tranferred over to DVD-A when saving (rendering) the file as the proper DVD-A NTSC file. I had to input them, again, by hand. How come?

And the MPEG file isn't a frame-for-frame duplication of the original, I noticed. Is this due to compression?
daves2 wrote on 8/23/2003, 9:59 PM
I got the same message...tried to create a project w/ 1 slide show on it, the slide show being created in dvda. It has a lot of pictures in it, probably 350 or so.

I preview the project & it looks ok (although I didn't view all images).

I then try to prepare & burn.

The render completes (get a gree check mark on the first of the thee icons).

I then get that message and when I click ok, am returned to the project - the files are not prepared.

Does anyone recognize the error msg? SoFo - does this help identify a bug that should be fixed?

daves2 wrote on 8/26/2003, 9:50 PM
just a brief update - I ran the 'make dvd' again a second time just after the above error, but this time the only difference was that the file was smaller since I reduced the time each photo was displayed - the total file size was then 250mb and it didn't error. Not sure if the change had anything to do w/ it or not but maybe this helps someone
robycos wrote on 9/2/2003, 5:30 AM
Daves2:
the first time you tired to make the dvd, the resulting mpeg file was very big? I ask this because the some problem occurred me twice. The first time the movie was very big. Reducing it the problem disappeared. (just like your case?). Now I am having exactly the some problem with another movie... the file is big 3.6Gbytes. DVD-A is saying that the size is about 90% of the possibile DVD size... but perhaps it is not accurate and needs more space (I am not speacking of the HD space since I have about 30G free). I am trying to reduce the bitrate of the rendering so to smallen the file. If it works I will post it.
Anyone who has the same problem and hopefully some solution please post!
Bye
cossie_power wrote on 9/2/2003, 6:39 AM
Hi all,

Im new here so be gentle lol
I seem to have the same problem that Robycos describes above. This is the situation :

I have 1 1/2 hour long footage, which 20gb in avi format + a pic slide show. I have managed to prepare the file fine without problems (I had to reduce the bit rate so the total size is now 4.6gb). However, I tried to burn this twice but I keep on getting a error. I have tried to burn smaller file sizes and it works fine.

My thinking is that u dont actually get 4.7gb on the dvd-r or there is a bug in the software that prevents you from burning anything great than x.

any input would be great, as I would like to know what is max file size allowed.

Thanks
Bobby

UK
gold wrote on 9/2/2003, 7:37 AM
I think you can get about 4.3 gB on a 4.7 gB dvd-r; you can search the web and get the exact size. Interestling enough, I recently discovered that I can get 112% oversize on on dvd using dvd-a (about 5.4 gB) of mpeg2 video mpeg 1 level 2 audio to a dvd due to the greater compression of AC3 over mpeg 1 level 2. This really made my day as I'm now able to get lots more on a dvd. I just ignore the warning message and tell dvd a not to recompress anything, and miraculously the dvd burns in about 1.5 hours completely functional. Excellent product.
cossie_power wrote on 9/2/2003, 7:53 AM
Gold,

So are you rendering DV into Mpeg2 format, then importing the media into DVD-A and then burning?

Cheers
Bobby
gold wrote on 9/3/2003, 7:49 AM
Bobby,
The video capture card captures as mpeg2 video [variable bit rate] and mpeg1 layer 2 audio [I usually start with NTSC-oftimes straight from the camera]. So generally, I bypass Vegas and go straight to DVD-A; the only rendering-like operation is when DVD-A converts the audio to AC3. Chapter marks are added in DVD-A. I do use some third party editing routines to clip video to shorter lengths for motion menus and such but these don't render; they just clip. I have in the past gone the full gamet with totally rendered video/audio with transitions and the like, but this was mostly to make 30 sec commercials with lots of content in a short time. I need to do more Vegas style preprocessing but it sure is nice to capture in about 2 hours and create and burn [1x--don't trust 2x or faster for universal play] in another 2 hours [finished dvd in 4 hours--rendering on my machine takes more like a day] for family type video. Although I make my living in the digital world; I hate what it does to the video and audio quality; its advantage in transmission loss is good but the digital video is always "grainy" [truncation after the discrete cosine transform]; so I try not to recompress a digital video whenever possible. This defeats the concept of digital copies not having the multiple generation loss experienced by analog tape. Please, don't ask which hardware/software as this is a Sonic Foundry forum and I don't want to get into that.
Gold
[no rendering at all--usually]
robycos wrote on 9/4/2003, 3:10 AM
sorry, but I realized the number of error message is not 0x8004e02c :(
anyway but re-rendering the movie with a lower bitrate, everything works! (I tried again with the default bitrate and it doesn't work)