PNG images causing crash at the end of encoding with mc_enc_hevc.dll

James-Clow wrote on 6/11/2021, 2:47 PM

Hi, I've submitted a report to support for this issue, but has anyone else had this kind of crash at the end of encoding a video?

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 18.0 (Build 527)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 18.0\FileIO Plug-Ins\mxavcaacplug\mc_cpu\mc_enc_hevc.dll
   Fault Address:       0x00007FFB190FEA3A
   Fault Offset:        0x000000000029EA3A

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 18.0\vegas180.exe
   Process Version:     Version 18.0 (Build 527)
   Process Description: VEGAS Pro
   Process Image Date:  2021-05-03 (Mon May 03) 16:45:44

 

I've managed to narrow this down to being certain 8K png images when it gets to the very end of rendering, all the 8K images have been resized already to match the video. For the life of me, I cannot fathom what it is about some of the images that causes this crash at the end.

What I have tried

Converting the problematic images to tiff rather than jpg.
I stripped out all other video and images other than the png/tiff,
Shortened video to 30s.
CBR/VBR
GPU Acceleration on/off

I've attached a screenshot of what I'm having to do to stop it from crashing every time. I extend the image beyond the render length of the video. Unfortunately this means the video will stop before the image has fully finished fading out.

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