preview window turns black and program crashes

Ken-Wilkinson wrote on 7/19/2021, 2:42 PM

Movie Studio 17.0 Platinum is running very unstable with constant crashes. When editing video MTS 1920x1080 (Sony camcorder) on the timeline the preview screen will stop working (turns black). By clicking on add/Arrange media the system goes into story board mode and when I select to return to Power User Mode sometimes the software begins to work again, but it eventually will stop responding and will require restarting the software. Using a windows 10 gaming PC with plenty of RAM and a designated graphics card.

Comments

EricLNZ wrote on 7/21/2021, 9:52 PM

What is your graphics card and what driver is it using?

It might help if you give your full pc specs including the GPU details.

Ken-Wilkinson wrote on 8/5/2021, 10:45 AM

j-v wrote on 8/5/2021, 12:26 PM

The Vegas team advices to use the latest Studio driver and that is the
471.41-notebook-win10-64bit-international-nsd-dch-whql

met vriendelijke groet
Marten

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